AMANDA BLEVINS
Lawrenceburg ,Ky
Summary
Seeks an engaging and rewarding opportunity to apply 11 years of proficiency in offering fast, accurate, and empathetic support to various customers
Overview
5
5
years of professional experience
Work History
LIHEAP Lead
Bluegrass Community Action Partnership
11.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Patient Service Specialist
Mortenson Family Dental
07.2023 - 10.2023
- Check patient eligibility information, schedule appointments, and assist patients with getting messages to the office when they need someone to call back from the facility.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
- Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
Data Entry Analyst
Tryfecta
12.2022 - 08.2023
- Interpreted the information in a company's databases and helped upper-level management make informed decisions regarding business goals.
- Collaborated with team members to complete large-scale data entry projects in a timely manner.
- Delivered consistent quality results under tight deadlines, ensuring timely completion of essential tasks and assignments.
- Performed thorough audits of existing databases to identify discrepancies and rectify inaccuracies as necessary.
Child Support Specialty I
DCBS/CHFS
05.2023 - 07.2023
- Loaded court orders, applied/moved payments, updated address or banking information, maintained account balances, set up recoupments, processes refund requests. Initiated case closure when the order terminated, or the child emancipated.
Sales Manager
Rent A Center
10.2018 - 10.2021
- Provided leadership to the sales team. Motivated and encouraged sales team to ensure quotas were met. Reviewed and analyzed sales and operational records and reports; used data to project sales, determine profitability and targets, and identify potential new markets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
Education
BA - Accounting
University of Phoenix
Phoenix, AZ06.2026
High School Diploma -
Scott County High School
Georgetown, KY05.2012
Skills
- Writing and communication skills
- Computer technology expertise
- Customer service prioritization
- Social media management
- Strategy development and execution
LEADERSHIP EXPERIENCE
Communication is a key component of effective leadership, which is why I will focus on listening to feedback and fostering honest communication between my team members and myself.
Timeline
LIHEAP Lead
Bluegrass Community Action Partnership
11.2023 - 03.2024
Patient Service Specialist
Mortenson Family Dental
07.2023 - 10.2023
Child Support Specialty I
DCBS/CHFS
05.2023 - 07.2023
Data Entry Analyst
Tryfecta
12.2022 - 08.2023
Sales Manager
Rent A Center
10.2018 - 10.2021
BA - Accounting
University of Phoenix
High School Diploma -
Scott County High School
Similar Profiles
Linda LearLinda Lear
Program Assistant at Bluegrass Community Action PartnershipProgram Assistant at Bluegrass Community Action Partnership
Samantha TurnerSamantha Turner
Preschool Lead Teacher at Bluegrass Community Action PartnershipPreschool Lead Teacher at Bluegrass Community Action Partnership
Samantha TurnerSamantha Turner
Lead Teacher at Bluegrass Community Action PartnershipLead Teacher at Bluegrass Community Action Partnership
Ashlyn BeasleyAshlyn Beasley
Gift Shop Associate at Buffalo Trace DistilleryGift Shop Associate at Buffalo Trace Distillery
DeAnn HarpDeAnn Harp
Critical Care Float Pool Registered Nurse at Frankfort Regional Medical CenterCritical Care Float Pool Registered Nurse at Frankfort Regional Medical Center