Amanda Blount

• Monitored, coached, and supervised team of 15 employees for the past 2 years. I was the clinical supervisor prior to taking on the manager role at this company.
• Maintained records and logs of work performed and materials and equipment used.
• Created weekly and monthly reports and presentations for management team.
• Coordinated site investigations, documented issues, and escalated to executive teams.
• Inspected cleanliness of common areas and offices.
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Interviewed, hired, and trained new workers.
• Resolved issues between employees and customers using company policies.
• Oversaw all daily office operations and equipment maintenance.
• Complied with safe operating practices and assessed operational procedures against best practices.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Taught patients about medications, procedures, and care plan instructions.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared and administered medications to alleviate patient symptoms.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Called and faxed pharmacies to submit prescriptions and refills.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared lab specimens for diagnostic evaluation.
• Measured patient pulse oximetry.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Verify patient information

Verify insurance

Update patient charts

Taking patient’s vitals

Drawing blood

Collecting specimens

Sending out labs