Amanda Blue

• Scheduled patient appointments and procedures.
• Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
• Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
• Obtained insurance verification and authorization to submit financial clearance of patient accounts.
• Ran credit card batches and balanced deposits on daily basis.

• Checked patients in and out for appointments and collected co-payments.
• Entered insurance, demographics and health history into patient database.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
• Processed patient payments and scanned identification and insurance cards.
• Protected patients by observing strict HIPAA guidelines.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
• Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Answered customer questions, researched issues and directed visitors to correct office personnel.

• Monitored changes in delivery schedule and communicated changes to customers.
• Generated invoices, processed checks and updated accounts.
• Kept office supplies stocked and equipment in good working order.
• Assigned individual roles and tasks, as well as monitoring employees for security, compliance and performance.
• Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
• Managed work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
• Monitored dispatch board and adjusted call priorities regularly based on caller needs.

• Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
• Brought in well-qualified, multifaced job candidates to fill open positions.
• Contacted job applicants to inform of application status.
• Reviewed referral candidates and contacted qualified individuals to request applications.
• Planned and executed recruitment events to bring in area candidates.
• Organized applicant drug tests and obtained results.
• Re-created hiring goals and objectives in difficult markets to address staffing issues.

Check-In patients,Check-out patients, answer a multi-line phone system and take messages for nurses and doctors of the office. Schedule and reschedule new patient, return patient and procedure appointments.

• Entered insurance, demographics and health history into patient database.
• Processed patient payments and scanned identification and insurance cards.
• Protected patients by observing strict HIPAA guidelines.
• Create, manage and obtain multiple doctors and procedure schedules

Check-In patients,Check-out patients, answer the office phone and take messages for nurses and doctors of the office.  Schedule and reschedule new patient, return patient and procedure appointments.  

• McDonalds - Plainfield, in.
• Management, crew scheduling,customer service,maintenance.
• Managed daily cash intake by counting out registers and tabulating profits.

• Crew scheduling, customer service, maintenance, operations of food services.

• create lesson plans, greet classmates and parents as they enter and exit the room.

• organize the sales floor and place new merchandise strategically.
• answer question from.
• customers.
• help maintain the dressing room.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Worked on special projects with other representatives.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Answered, screened and processed high volume of calls daily with call management system and web-based communications.
• Consulted with customers to resolve service and billing issues.