Amanda Boll

Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.

Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.

Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.

Dispensed medications to patients according to the pharmacist's orders.

Stocked, labeled, and inventoried medication to keep accurate records.

Communicated with patients to obtain information about prescriptions and medical conditions, as well as to schedule pharmacist consultations.

Assisted the pharmacist with prescription labeling and filling.

Replenished the automated medication dispensing system.

Helped with inventory management, placing and expediting orders, and removing expired drugs.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.

• Assessed safety risks for children living at home or in foster care settings.
• Collaborated with family members to provide comprehensive support services to clients.
• Attended team meetings and provided feedback on case updates and treatment recommendations.
• Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
• Maintained accurate records of client progress and interactions according to agency standards.
• Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
• Participated in court proceedings related to cases involving children or vulnerable adults.
• Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
• Developed individualized service plans with clients to address their identified goals.
• Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
• Educated clients about the impact of trauma on mental health and well-being.
• Conducted assessments of client needs, strengths, and resources to develop treatment plans.
• Maintained thorough case history records and wrote detailed reports.

• Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
• Managed filing of prescriptions, both electronically and manually.
• Received payment from customers and processed credit card transactions when necessary.
• Restocked shelves with new supplies of medications as needed.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.

• Maintained accurate records according to agency policies and procedures.
• Developed treatment plans and interventions for individuals struggling with mental illness.
• Provided referrals for additional services or resources as needed.
• Participated in case reviews, clinical meetings, training sessions, staff meetings.
• Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
• Collaborated with other healthcare professionals to ensure quality care for clients.
• Supported families in identifying goals for their loved ones' recovery process.
• Assisted clients in developing healthy relationships and improved communication skills.