Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Bolton

Mont Vernon,NH

Summary

Dynamic operations leader with a proven track record at Home Depot, adept in budget management and employee development. Successfully drove an 8.7% increase in operational efficiency while fostering a culture of accountability and excellence in customer service. Skilled in process improvement and committed to workplace safety compliance.

Overview

26
26
years of professional experience

Work History

Operations Assistant Manager

Home Depot
Hooksett, New Hampshire
01.2010 - Current
  • Managed a $7M budget to achieve top-line revenue and drive cost reductions.
  • Leveraged leadership across stores, districts, and territories to ensure oversight of customer service, operational processes, and employee development.
  • Lead a cross-functional team of 12-14 department supervisors along with 150-200 hourly employees.
  • Conducted staff trainings on shrink, safety, and profitability to enhance operational awareness.
  • Developed gameplans and implemented strategies and concepts that resulted in increased SCOP of 8.7% and six consecutive years of beating Shrink Goal at Inventory.
  • Pursued controllable operational costs by conducting inquiries and developing associates through celebrating success and accountability.

Art Teacher Grades 5-8

William J. Clark Middle School
01.2008 - 01.2010
  • Developed engaging art curriculum aligned with state education standards.
  • Developed and implemented lesson plans to teach art concepts such as perspective, color theory, drawing, painting and sculpting.
  • Facilitated creative projects that encouraged student expression and collaboration.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Integrated technology into lessons using digital art tools and resources.
  • Organized art exhibits to showcase student artwork within the school community.

Sales Associate

Home Depot
North Greenbush, NY
01.2006 - 01.2008

Store #1263 North Greenbush, NY

  • Assisted customers with product selection and provided detailed information.

Supported customer service efforts, contributing to positive customer interactions in Columbia, SC.

  • Completed daily recovery tasks to maintain cleanliness and organization, enhancing customer experience.
  • Maintained inventory levels by organizing stock and restocking shelves regularly.
  • Operated point-of-sale systems for accurate transaction processing.
  • Collaborated with team members to uphold cleanliness and safety standards, fostering a welcoming shopping environment.
  • Built and maintained relationships with peers and upper management to drive team success.

Teacher Grades 7-12

Vanderheyden Hall
01.2001 - 01.2005
  • Conducted assessments to evaluate student understanding and adjust instruction accordingly.
  • Developed lesson plans aligned with individual student needs and learning styles.
  • Provided individualized support to students with special needs and tailored instructional strategies.
  • Implemented behavioral management techniques to promote a positive classroom environment.
  • Collaborated with multidisciplinary teams to address student challenges and progress.
  • Maintained a safe and orderly learning environment for all students.

Education

Master of Arts - Education

Mansfield University of Pennsylvania
Mansfield, PA
12-2005

Bachelor of Arts - History And Fine Art

St. Lawrence University
Canton
05-2001

Skills

  • Budget management
  • Operational efficiency
  • Process improvement
  • Workplace Safety Compliance
  • Workplace safety
  • Employee training
  • Team leadership
  • Customer service excellence
  • Lift Equipment Trainer

Timeline

Operations Assistant Manager

Home Depot
01.2010 - Current

Art Teacher Grades 5-8

William J. Clark Middle School
01.2008 - 01.2010

Sales Associate

Home Depot
01.2006 - 01.2008

Teacher Grades 7-12

Vanderheyden Hall
01.2001 - 01.2005

Master of Arts - Education

Mansfield University of Pennsylvania

Bachelor of Arts - History And Fine Art

St. Lawrence University
Amanda Bolton