Amanda Bonds
Jacksonville,AL
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
RC Properties
04.2012 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Front Desk Receptionist
Hampton Inn By Hilton
01.2011 - 01.2012
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Storeroom Manager
RMC Jacksonville
03.2009 - 11.2011
- Enhanced storeroom efficiency by streamlining inventory management processes and implementing a barcode system.
- Reduced stock discrepancies by conducting regular audits and maintaining accurate records of all stored items.
- Improved order fulfillment times with efficient space utilization and optimized storage layouts for various product types.
- Boosted employee productivity, providing comprehensive training on inventory management software and best practices.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and conducting regular inspections.
Veterinary Receptionist
Healthy Canines
01.2006 - 02.2009
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Education
High School Diploma -
James Madison High School
Dallas, TX05.2002
Skills
- Customer Relationship Management
- Contract Negotiations
- Operations Oversight
- P&L Management
- Workflow Planning
- Team Leadership
Certification
Servsafe Certification
Timeline
General Manager
RC Properties
04.2012 - Current
Front Desk Receptionist
Hampton Inn By Hilton
01.2011 - 01.2012
Storeroom Manager
RMC Jacksonville
03.2009 - 11.2011
Veterinary Receptionist
Healthy Canines
01.2006 - 02.2009
High School Diploma -
James Madison High School
Servsafe Certification