Amanda Bonzagni
Lincoln,CA
Summary
Dependable Kitchen Manager and Executive Assistant who possessing excellent communication and time management abilities. Methodical and detail-oriented with expertise in managing inventory and procurement, while maintaining multiple calendars and overseeing all administrative needs with efficiency and professionalism. Including organization of correspondence and liaison with five other locations, with a proven history of success in event coordination, staff supervision and workflow management.
Overview
9
9
years of professional experience
Work History
Administrative Executive, Kitchen Manager, Chef
HEAT Culinary
01.2023 - Current
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
- Assisted in the recruitment process through candidate screening, interview scheduling, and onboarding support.
- Enhanced overall office organization by implementing efficient filing systems for physical and digital documents.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
Owner/Operation, Self Employed
Third Moon Bakery
01.2015 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
Education
Associate of Arts - Culinary Arts
Orange Coast College
Costa Mesa, CA05.2014
Skills
- Inventory Control
- Catering Coordination
- Event Coordination
- Customer Service
- Problem Solving
- Workflow Improvements
- Business and administrative Management
- New Employee Orientations
- Executive Schedule and calendar Management
- Staff Supervision
- New Employee Orientations
Timeline
Administrative Executive, Kitchen Manager, Chef
HEAT Culinary
01.2023 - Current
Owner/Operation, Self Employed
Third Moon Bakery
01.2015 - Current
Associate of Arts - Culinary Arts
Orange Coast College
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