Amanda Bordelon-Ross
Roanoke,TX
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Chiropractic Assistant
Prioux Chiropractic Center
Port Arthur, TX
06.2018 - 06.2021
- Performed administrative duties including answering phones, greeting patients, and maintaining records.
- Explained various therapeutic treatments to patients prior to beginning treatment plans.
- Maintained a professional attitude when interacting with patients and their families.
- Ensured that all equipment was properly maintained and functioning correctly.
- Maintained inventory of office supplies and ordered new materials when needed.
- Assisted with office management tasks such as scheduling appointments, filing paperwork, and collecting payments.
- Prepared treatment rooms for patient visits by ensuring cleanliness and stocking supplies.
- Organized materials needed for educational presentations given by the chiropractor at community events.
- Provided support to the chiropractor during examinations by taking vital signs or positioning the patient for procedures.
- Observed safety protocols while assisting with treatments such as electric stimulation therapy or ultrasound therapy.
Massage Receptionist/Social Media Coordinator
Wilson Chiropractic
Beaumont, TX
02.2017 - 10.2017
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored office supplies inventory and placed orders when necessary.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Participated in weekly meetings with other departments to brainstorm creative ideas for campaigns across different channels.
- Developed and implemented a comprehensive social media strategy for the company's products and services.
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Monitored, analyzed, and reported on the performance of all social media activities using analytics tools.
Education
Doctor of Chiropractic - Chiropractic
Parker University
Dallas, TX04-2025
Skills
- Scheduling appointments
- Office Management
- Heat Therapy
- Electric muscle stimulation
- Medical Billing
- Medical Terminology
- Medical terminology proficiency
- Healthcare knowledge
- Patient Care
- Patient Care Coordination
- Patient Flow Management
- Patient Relations
- Payment Collection
- Appointment Scheduling
- Telephone Etiquette
- Effective written and verbal communication
Certification
- Certified in Activator Methods Technique
- Certified Chiropractic Clinical Assistant
References
References available upon request.
Timeline
Certified Chiropractic Assistant
Prioux Chiropractic Center
06.2018 - 06.2021
Massage Receptionist/Social Media Coordinator
Wilson Chiropractic
02.2017 - 10.2017
Doctor of Chiropractic - Chiropractic
Parker University