Hi, I’m
Amanda Bradley
Whittier,NC
When I look back on my past and think how much time I wasted on nothing, how much time has been lost in futilities, errors, laziness, incapacity to live; how little I appreciated it, how many times I sinned against my heart and soul—then my heart bleeds. Life is a gift, life is happiness, every minute can be an eternity of happiness!
Fyodor Dostoevsky
Summary
I am a hardworking and passionate job seeker with strong organizational skills. I am eager to secure an entry-level Medical Office Assistant position and ready to help the team achieve company goals. I am skilled in medical terminology and billing procedures and experienced in transcription, bookkeeping, records management, and industry software applications. I am also trained in medical billing and coding. I have a friendly, dependable, and positive attitude.
Overview
8
years of professional experience
Work History
Catamount Pump and Go
Cashier Manager
08.2016 - 06.2024
Job overview
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
AMACO
Cashier Assistant
10.2017 - 01.2022
Job overview
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
Education
Southwestern Community CollegeSylva, NC
Associate of Applied Science from Medical Office Administration
05.2024
University Overview
Diploma- Medical Office Administration
Certificate- Medical Office Administration- Patient Services
Skills
- Customer Service
- Strong Communication Skills
- HIPAA Compliance Understanding
- Understanding of medical terminology
- Time Management
- Reliability
- Self Motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Flexible work hoursWork from home optionLanguages
English
Timeline
Cashier Assistant
AMACO
10.2017 - 01.2022
Cashier Manager
Catamount Pump and Go
08.2016 - 06.2024
Southwestern Community College
Associate of Applied Science from Medical Office Administration