Amanda Bradley

• Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
• Reduced invoice processing time with accurate data entry and timely vendor communication.
• Reached out to vendors and customers to verify information and follow up on client issues.
• Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
• Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
• Managed and responded to correspondence and inquiries from customers and vendors.

• I pay vendor accounts using 3 way match, verifying that the merchandise was delivered accordingly, Working with AR to process credits for shipping issues or product returns.

• Loan Operations, maintenance for loans such as interest recalculation, adding accounts together with the appropriate interest. As well as performing a reduced rate refinance for customers.
• Processed and corrected over 10,000 customer loans making sure the interest charged was correct on the accounts.
• Processed refunds for customer loan accounts where the account was over

charged interest.

• Process emergency calls to the proper emergency service, Police, Ems, or Fire Department as needed.
• Managed approximately 80 emergency calls per shift while keeping people calm waiting for help to arrive.

• Scheduled Corporate travel for all employees.
• Generated repeat business through exceptional customer service.
• Hired, trained and evaluated personnel in sales and marketing.
• Instructed staff on appropriately handling difficult and complicated sales.
• Reordered inventory when it dropped below predetermined levels.
• Counted cash drawers and made bank deposits.
• Performed general administrative duties, including copying, faxing and filing.
• Created and maintained processes for administrative operations to improve accuracy and efficiency.
• Managed daily office operations, including client account, supply, inventory and records management.
• Provided clerical support to 5 company employees by copying, faxing and filing documents.
• Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
• Managed the reception area for this busy office, including greeting visitors, directing telephone calls and providing information for inquiries.

• Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
• Developed innovative and creative merchandise displays to drive point-of-sale purchases.
• Increased operational efficiency by training staff on best practices and protocols.
• Interacted with customers to determine needs and offer product or service solutions.
• Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Overnight operations, Stocking and Maintenance.
• Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
• Managed multiple priorities in fast-paced environment.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Drive sales by directly improving in stock to 98% total store
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Supervised day-to-day operations to meet performance, quality and service expectations.