Summary
Work History
Timeline
Education
Skills
Quote
Awards
Hobbies and Interests
Hobbies and Interests
Hobbies and Interests
BusinessAnalyst
Amanda Brady

Amanda Brady

Chicago,IL

Summary

Dynamic and results-driven learning strategist with a passion for crafting and implementing impactful learning strategies tailored to meet evolving organizational and client demands. Proven track record of adeptly collaborating with stakeholders and cross-functional teams to identify and address unique learning requirements. Armed with a robust skill set in strategy development, operational efficiency, expertise in Learning Management Systems (LMS), digital credentialing, and gamified learning poised to drive tangible growth and innovation in any forward-thinking organization.

Work History

Senior Digital Delivery Analyst

McKinsey and Company
12.2022 - 04.2024
  • Led dynamic collaborations with cross-functional teams including Learning Experience, Product/Engineering, and client sponsors, orchestrating development and delivery of transformative courses for both emerging professionals and seasoned teams.
  • Integrated insights from firm partners, academia, executives, and thought leaders to ensure cutting-edge content and unparalleled learning experiences.
  • Conducted in-depth analysis of qualitative feedback from participants, employing a comprehensive approach to pinpoint actionable insights and areas for enhancement. This strategic initiative yielded a remarkable 20% reduction in participant drop-off rates.
  • Revamped and optimized operational workflow of digital credentialing processes, successfully issuing badges to a staggering 240,000 participants with an outstanding 77% acceptance rate, surpassing industry average by 10% and an impressive 61% share rate—14% above industry average.
  • Developed comprehensive training materials for colleagues, resulting in improved efficiency and understanding of LMS systems.
  • Generated actionable insights through monthly team pulse surveys and effectively communicated findings to leadership, enabling informed decision-making and fostering a culture of transparency and continuous improvement.
  • Submitted monthly client billing and developed comprehensive job aids, enhancing efficiency and accuracy in financial operations while ensuring compliance with organizational standards and client requirements.

Digital Delivery Analyst

McKinsey And Company
07.2022 - 12.2022
  • Assisted in training of new employees on company procedures, software applications, and delivery protocols.
  • Led regular team meetings focused on reviewing performance metrics, discussing challenges, and developing action plans for continuous improvement.
  • Utilized advanced analytics tools to identify trends in delivery performance data; shared insights with management team to inform decision-making and strategic planning efforts.
  • Contributed to development of standard operating procedures to streamline workflows across organization’s delivery network.
  • Crafted and implemented streamlined operational procedures for team's digital credentialing process, resulting in remarkable 50% surge in team productivity.

Junior Digital Delivery Analyst

McKinsey And Company
08.2021 - 06.2022
  • Coordinated with cross-functional teams for timely deliveries, ensuring client expectations were met with 98% recommendation rate.
  • Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within department.
  • Utilized advanced analytics tools to identify trends in delivery performance data; shared insights with management team to inform decision-making and strategic planning efforts.
  • Conducted routine audits of delivery routes to ensure compliance with firm regulations and policies.

Executive Assistant

McKinsey and Company
05.2018 - 08.2021
  • Managed executive calendars for two firm partners, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Cultivated client relationships, and executed accounting responsibilities.

Human Resources Operations Manager

MDHearingAid
04.2017 - 05.2018
  • Orchestrated seamless operations for executive leadership, streamlined onboarding processes, and managed HRIS system migration and payroll.
  • Served as liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
  • Handled confidential and sensitive information with discretion and tact.

Clinic Manager

North Shore Pediatric Therapy
11.2014 - 04.2017
  • Implemented standardized protocols for EHR data entry, significantly reducing errors and inconsistencies organization-wide, thereby enhancing data accuracy and patient care quality.
  • Exercised strong leadership skills to effectively manage diverse team of medical professionals and support staff, fostering collaborative and efficient work environment that resulted in improved patient outcomes.
  • Prioritized patient confidentiality by strictly adhering to HIPAA guidelines and implementing robust safeguards to protect sensitive information, ensuring patient trust and compliance with regulatory standards.
  • Cultivated and maintained open lines of communication with staff, physicians, and community organizations to facilitate seamless coordination of care, promote interdisciplinary collaboration, and uphold highest standards of patient care excellence.

Timeline

Senior Digital Delivery Analyst

McKinsey and Company
12.2022 - 04.2024

Digital Delivery Analyst

McKinsey And Company
07.2022 - 12.2022

Junior Digital Delivery Analyst

McKinsey And Company
08.2021 - 06.2022

Executive Assistant

McKinsey and Company
05.2018 - 08.2021

Human Resources Operations Manager

MDHearingAid
04.2017 - 05.2018

Clinic Manager

North Shore Pediatric Therapy
11.2014 - 04.2017

Master of Science - Industrial and Organizational Psychology

University of Hartford

Bachelor of Science - Psychology

Illinois State University

Education

Master of Science - Industrial and Organizational Psychology

University of Hartford
Hartford, CT
12.2022

Bachelor of Science - Psychology

Illinois State University
Normal, IL
06.2010

Skills

  • Microsoft Office Suite
  • Salesforce
  • Qualtrics
  • Docebo
  • Axonify
  • Credly
  • Wrike
  • Marketo
  • Data Analytics
  • Gamification Strategies
  • Webinar Facilitation
  • User Management
  • Content Development
  • Domo

Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Awards

  • Employee of the Year 2017
  • Highest Grade Point Average for a Graduating Student in the M.S. Online Program in Organizational Psychology Award

Hobbies and Interests

  • Strategy & Operations
  • Organizational Psychology
  • Data Analytics
  • Capability Building
  • Mindfulness

Hobbies and Interests

  • Strategy & Operations
  • Organizational Psychology
  • Data Analytics
  • Capability Building
  • Mindfulness

Hobbies and Interests

  • Travel
  • Reading
  • Pilates
  • Piano & Guitar
  • Meditation

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Amanda Brady