Amanda Branca

Key Responsibilities

• Administrative Support: Handle various tasks like scheduling meetings, answering emails, and managing expenses.
• Communication: Draft and edit emails, memos, reports, and other documents.
• Organization: Maintain calendars and organize files.
• Departmental Assistance: Deliver clerical and administrative support customized to the needs of individual departments or leadership personnel, with a strong emphasis on fostering a positive people-first culture and supporting team engagement initiatives.

• Purchasing and managing furniture, general office equipment, supplies, etc
• Perform general reception, mailroom, and support services duties
• Assist with safety committee, monthly meetings as well as documents and drills
• Assists with coordination and scheduling of travel arrangements
• Assist the regional business leader in assessing facilities, IS, phone, supplies, or other employee-related needs for the office
• Monitor the office’s budget and the office’s administrative costs in a proactive manner
• Implement cost reduction measures in cooperation with the Regional Business Service Leader
• Assists with coordinating office events/meetings, including brown bags, webinars and video conferences
• Coordinate with regional HR Coordinator regarding learning and professional development needs or registration for events
• Complete project related tasks as requested
• Assist the Regional Business Service Leader in implementing company-wide initiatives
• Act as a liaison with building managers
• Set up and take down equipment for brown bags, webinars and video conferences
• Set up and clean up for office luncheons
• Manage kitchen supplies and daily kitchen clean up
• Verify accurate, complete, and timely invoicing
• 6 months

• Assist senior managers and executives with their daily organizational tasks
• Handled all expenses to insure timely submission
• Arrange meetings and attend them to take detailed minutes
• Perform travel arrangements and reservations for senior managers
• Manage phone calls, schedule appointments and organize calendars
• Meet visitors and provide general support to them
• Plan events for anywhere between 50 to 1000 employees. Ranging from small employee engagement activities to multiple day leadership retreats.
• Engage our employees in corporate community giving. As a team we've raised over $175,000 to various charitable organizations this year.
• Communicate company initiatives. Help implement new products, scripting and campaigns through graphics and spiffs.
• Design, brand and distribute company programs, events and updates, using adobe illustrator.
• 7 years 11 months

• Ensure operating and quality standards are met based on service objectives.
• Ensure the highest levels of customer care
• Provide manager with information and recommendations on HR and/or client related matters
• Perform scanning and imaging tasks
• Perform quality inspections of all documents.
• Ensure the highest degree of confidentiality.
• Perform duties and special requests as assigned by management.
• 4 years 2 months

• Greet all employees and visitors.
• Review room availability status, work closely with IT to insure the days meetings were correct.
• Insured the highest level of confidentiality.
• Respond to all guest requests and follow through to assure satisfactory outcome and compliance
• Assures highest possible level of client satisfaction.
• Answered all in coming phone calls and transferred them to the appropriate party.
• Cleaned and maintained all conference rooms.
• 1 year 1 month

• Assist guests with check in/out, train and supervise employees.
• Review room availability status, room blockage and special requests on a daily basis through working closely with Reservations Manager and liaise on all groups and FIT movements
• Managed guest feedback using Medallia on a regular basis, investigate negative feedback.
• Respond to all guest requests and follow through to assure satisfactory outcome and compliance
• Assures highest possible level of guest satisfaction.
• Coordinates front office activities to assure that guest service standards are consistently met.
• Assist in other departments such as restaurant, housekeeping and banquets when necessary.
• 3 years 2 months