Amanda Branson
Newport,NC
Summary
Driven by a results-focused approach, Significantly enhanced operational efficiency and member satisfaction at Chalk and Gibbs Inc through strategic budget planning and the implementation of innovative software systems. My adeptness in property management, coupled with strong problem-solving skills, fostered robust community association support and streamlined processes, achieving cost savings and improved revenue streams.
Overview
18
18
years of professional experience
Work History
Homeowners' Association Manager
Chalk and Gibbs Inc
2018.01 - Current
- Conduct comprehensive market research to analyze financial trends for 20 local associations and create financial budgets to suit the needs of each association.
- Oversaw management of association's content, ensuring all information was accurate, up-to-date, and visually appealing.
- Streamlined internal processes by introducing new software systems, leading to improved efficiency within the organization.
- Advocated for the interests of the association's members at local government levels, establishing strong connections with board members.
- Managed annual budget effectively, resulting in cost savings and increased revenue for the association.
- Use effective communication strategy for over 1,000 homeowners throughout the 20 associations to keep members informed of relevant news and updates.
- Negotiated favorable contracts with vendors and service providers such as pool, contractors, landscapers, and other local utility contractors to maximize value for association members while maintaining budgetary constraints.
- Enforced compliance with community regulations and guidelines.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
Gull Isle Realty Rentals
2007.12 - 2017.12
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships with over 50 landlords and 200 rental properties, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property's operations.
Officer Coordinator
Gull Isle Realty
2006.05 - 2009.12
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Assisted real estate brokers to ensure a timely transaction with seller and buyer.
- Maintained accurate records for the office and brokers while engaging in ways to help the office become more streamline.
- Gathered, organized and input information into digital database for real estate and residential appraisals within the office.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
GTCC Middle College High School
Greensboro, NC05.2003
Skills
- Organizational Leadership
- Community Association Support
- Board of directors support
- Property Management & Maintenance
- Community guidelines enforcement
- Emergency Preparedness
- Budget Planning
- Teamwork and Collaboration
- Problem-Solving
Timeline
Homeowners' Association Manager
Chalk and Gibbs Inc
2018.01 - Current
Property Manager
Gull Isle Realty Rentals
2007.12 - 2017.12
Officer Coordinator
Gull Isle Realty
2006.05 - 2009.12
High School Diploma -
GTCC Middle College High School
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