Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amanda Braxton

Pearland

Summary

Proficient Customer Relations student looking to build my experience. Strong customer service skills, including customer satisfaction and conflict resolution. Familiar with medical terminology and working in a fast paced environment. Great at multi-tasking and time management. Dynamic Leasing Agent at Navy Housing with a proven track record in streamlining lease administration and enhancing tenant satisfaction. Expert in property inspections and conflict resolution, I successfully organized community events and implemented software tools, reducing vacancy periods and fostering strong relationships with residents. Committed to delivering exceptional customer service.

Overview

1
1
year of professional experience

Work History

Lead Leasing Agent

Navy Housing
03.2004 - 04.2005
  • Coordinated move-in/move-out schedules with property management team members to minimize vacancy periods between rentals effectively.
  • Organized community events for residents, fostering a sense of belonging and enhancing overall satisfaction among tenants.
  • Streamlined administrative processes by implementing new software tools for managing applications, leases, and rent payments more efficiently.
  • Created visually appealing promotional materials highlighting unique property features that attracted potential tenants'' attention during presentations or virtual tours.
  • Handled all calls regarding work orders and customer satisfaction.
  • Input information or service calls and requests.

Education

Bachelor Of Administration - Customer Relations

University of Houston
Houston, TX

Associate Of Business Administration - Biomedical Sciences

Lone Star College
Houston, TX
07.2017

Skills

  • Strong negotiation skills
  • Property inspections
  • Fair housing regulations
  • Goal-oriented mindset
  • Conflict resolution
  • Property management
  • Maintenance coordination
  • Performance tracking
  • Lease administration expertise
  • Customer service
  • Clear communication
  • Lease renewals
  • Team collaboration
  • Lease agreements
  • Telephone and email etiquette
  • Creative problem solving
  • Customer service expertise
  • Unit inspection
  • Leasing terms and specifications
  • Relationship building
  • Phone and email etiquette
  • Windows/Excel proficient, type 70wpm
  • Flexible schedule
  • Application processing
  • Organized mindset

Additional Information

I know my work history is sparse, but I’m a military spouse. I’ve spent 20 years traveling across the US and world as my husband served this country. When he retired, I immediately started school to better my education and experience. I’m still in the process of earning my BA, and expect to finish in 2 years. I need an opportunity to start building my career and think I would excel in this position.do. I just need an opportunity, but few even return my call because I lack of work experience. I promise you will not be disappointed if you extend the invitation.

Timeline

Lead Leasing Agent

Navy Housing
03.2004 - 04.2005

Bachelor Of Administration - Customer Relations

University of Houston

Associate Of Business Administration - Biomedical Sciences

Lone Star College
Amanda Braxton