Amanda Bray

• Issuing driver licenses, learner’s permits and ID’s to residents.

• Obtaining, viewing documents and scanning into system.

• Providing premiere customer service.

• Edited final test results to provide to physician for review.
• Educated patients on testing and preparation steps prior to procedure.
• Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
• Transcribed physician interpretations to maintain electronic records for cosign by attending doctor.
• Maintained a clean working environment following infection prevention protocols reducing risks associated with cross contamination.

• Assisted manager with special projects in the department along with training new employees.

• Upheld legal standards, HIPAA requirements and facility guidelines by obtaining written consent and securing patient information.
• Trained all new Medical Assistants new to the practice.
• In charge of the holter and event monitor clinic.
• Scheduled all outpatient procedures to be done in the hospital.
• Employees schedules and time off request.
• Assisted manager with quarterly employee reviews.
• Helped fill in for an employee with non scheduled leave.
• SPECT MPI/ stress testing, EKG’s, assisted with pacemaker checks.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.