Amanda Brazeal
Gulfport,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Environmental Services Housekeeper
Johns Hopkins All Children's Hospital
St. Petersburg, FL
06.2022 - Current
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Utilized basic computer skills such as Microsoft Office 360 and Epic for day-to-day operations.
Home Health Aide
Retro Life Care
Tarpon Springs, FL
06.2021 - 06.2022
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Managed patient transportation and appointment scheduling.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Recorded daily notes on the computer about client conditions, treatments provided and progress made.
Academy Trainer Cashier Manager
Walmart Marketplace
St. Petersburg, FL
04.2019 - 06.2021
- Mentored team members to succeed and advance within department and company.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Identified needs of customers promptly and efficiently.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
- Processed payments promptly for customers to exceed productivity standards.
- Helped customers find specific products, answered questions and offered product advice.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Personal Support Worker
Skills For Life
New Port Richey, FL
09.2016 - 02.2019
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meeting medicals needs.
- Engaged with clients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disabilities or illness.
- Performed light housekeeping duties such as making beds, laundry, cooking and sanitation of bathrooms.
- Built strong and trusting rapport with clients, families and friends.
- Provided ongoing compassionate patient care for each individual client.
- Assisted students in developing basic computer skills, such as operating a mouse and keyboard, using Windows programs, and navigating the internet.
Cashier Team Lead
Burger King
New Port Richey, FL
03.2014 - 08.2016
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new cashiers on proper use of registers and store policies.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Counted and balanced cashier drawers.
Telemarketer
Rainsoft Water & Air Purification
New Port Richey, FL
05.2011 - 03.2014
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Recorded accurate notes about each conversation into company database for future reference.
Pizza Maker
Domino's Pizza
Hudson, FL
02.2009 - 04.2011
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Rotated stock items so that oldest product was used first.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
Cashier /Line Cook
McDonald's
Hudson, FL
02.2006 - 02.2009
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
High School Diploma -
Clearview Adult Education
St. Petersburg, FL02-2024
Skills
- Cleaning and sanitizing
- Exceptional time management
- Multitasking
- Issue and conflict resolution
- Cash handling
- Credit and Cash transactions
- Customer Service
- Client relationship management
- Compassionate client care
- Behavior redirection
- Client satisfaction
- Client documentation
- Basic computer skills
Timeline
Environmental Services Housekeeper
Johns Hopkins All Children's Hospital
06.2022 - Current
Home Health Aide
Retro Life Care
06.2021 - 06.2022
Academy Trainer Cashier Manager
Walmart Marketplace
04.2019 - 06.2021
Personal Support Worker
Skills For Life
09.2016 - 02.2019
Cashier Team Lead
Burger King
03.2014 - 08.2016
Telemarketer
Rainsoft Water & Air Purification
05.2011 - 03.2014
Pizza Maker
Domino's Pizza
02.2009 - 04.2011
Cashier /Line Cook
McDonald's
02.2006 - 02.2009
High School Diploma -
Clearview Adult Education