Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Breland

Aiken,SC

Summary

Dynamic retail professional with extensive experience, excelling in customer service and inventory control. Proven track record in enhancing store efficiency and visual merchandising, while mentoring new hires. Skilled in POS systems and adept at problem-solving, driving sales through effective upselling techniques.

Professional in retail management with a solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.


Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Rack Rooms Shoe Store
05.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Sales Associate

Target
09.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Beauty/Womens Co-Ordinator

TJX Companies
09.2013 - 05.2021
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
  • Handled cash register, returns, and refunds.

Key Holder

Hallmark
02.2008 - 07.2013
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Education

Long Beach Senior High
Long Beach, MS

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store opening and closing
  • POS systems
  • Upselling and cross selling
  • Pricing and markdowns
  • Sales techniques
  • Inventory counting
  • New hire training

Timeline

Assistant Store Manager

Rack Rooms Shoe Store
05.2024 - Current

Sales Associate

Target
09.2022 - 05.2024

Beauty/Womens Co-Ordinator

TJX Companies
09.2013 - 05.2021

Key Holder

Hallmark
02.2008 - 07.2013

Long Beach Senior High

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Amanda Breland