Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Brewer

Wales,UT

Summary

Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
20
years of professional experience

Work History

Cook

Shalans
03.2020 - 08.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed money
  • Waited on customers

Gas Station Cashier

Junction Gas Station
02.2017 - 11.2017
  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Arrived on time and dressed professionally in clean company uniform.
  • Processed various forms of payment for gas, merchandise and lottery tickets.

Cattle Farm Worker

Stewart's Ranch
07.2012 - 02.2017
  • Planned, directed, delegated and performed daily chores for farm.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Observed animals and notified supervisor of signs of illness.
  • Herded livestock using horses or ranch ATVs.
  • Rotated animals between grazing areas to provide enough access to food.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
  • Cleaned stalls, pens, and equipment for optimal health of cows.

Assistant Manager of private headquarters

Stewarts Ranch
07.2012 - 02.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Established team priorities, maintained schedules and monitored performance.
  • Lawn care
  • Pool care
  • Private house cleaning
  • Yard maintenance


Customer Service Representative Supervisor

IWorks
02.2009 - 11.2010
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Coached and mentored service representatives to deliver polite, professional customer interactions.
  • Evaluated staff performance and provided feedback to improve customer service delivery.
  • Built positive rapport and relationships for high levels of customer satisfaction.

waitress

Casey's Cafe
11.2003 - 02.2010
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Cook

Dental Assistant

Dr. Larson
04.2006 - 07.2007
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepared patient x-rays and images for dentist review.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Call Center Representative

Western Wats
06.2005 - 04.2006
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

Dental Assisting Degree - Dental Assisting

Provo College
Provo, UT
08.2007

High School Diploma -

North Sanpete High School
Mount Pleasant, UT
05.2006

Skills

  • Customer Service
  • Problem-solving abilities
  • Food Handling
  • Employee Scheduling
  • Inbound and Outbound Calls
  • Issue Resolution
  • Team Communication

Timeline

Cook

Shalans
03.2020 - 08.2023

Gas Station Cashier

Junction Gas Station
02.2017 - 11.2017

Cattle Farm Worker

Stewart's Ranch
07.2012 - 02.2017

Assistant Manager of private headquarters

Stewarts Ranch
07.2012 - 02.2017

Customer Service Representative Supervisor

IWorks
02.2009 - 11.2010

Dental Assistant

Dr. Larson
04.2006 - 07.2007

Call Center Representative

Western Wats
06.2005 - 04.2006

waitress

Casey's Cafe
11.2003 - 02.2010

Dental Assisting Degree - Dental Assisting

Provo College

High School Diploma -

North Sanpete High School

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