Amanda Brewer-Thompson
Memphis,TN
Summary
Performance-driven senior executive with over 15 years progressive supply chain experience and exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
VP of Logistics
AllGuard, LLC
02.2021 - Current
- Managed multi-million dollar budgets responsibly, achieving cost savings and ensuring resources were allocated effectively.
- Contributed to overall health of the company as a member of the Executive Leadership Team.
- Ensured efficient and timely movement of goods via ocean freight, drayage, inbound, outbound, and parcel logistics
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Developed and executed contingency plans for potential disruptions in the supply chain, ensuring seamless business continuity during unforeseen events.
- Developed comprehensive KPI reporting systems to track supply chain performance metrics, enabling data-driven decision-making for improvements in operational efficiency.
- Improved order fulfillment rates by revamping distribution networks, optimizing route planning for expedited deliveries while reducing transportation expenses.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
- Monitored key business risks and established risk management procedures.
- Managed fulfillment for various selling channels including D2C, Amazon, Wal-Mart, Camping World
- Tracked KPIs to generate reports for supply chain performance.
- Mentored junior team members, fostering a culture of continuous learning and skill development.
General Manager of Operations
LeSaint Logistics (HUB Group)
01.2020 - 02.2021
- Created, managed and executed start up and construction of 660,000 square foot facility and communicated company vision and objectives to motivate teams.
- Promoted positive customer experience through day-to-day supervision and management of large 3PL facility.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Improved processes and workflow to more efficiently meet KPIs.
- Worked closely to insure VAS operations goals were met.
- Managed fulfillment through various selling channels including B2B, Amazon, Big Box retail.
- Interacted well with vendors and customers to build connections and nurture relationships.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Senior Manager, Distribution
Trinet Group Inc.
08.2016 - 06.2019
- Managed 3 Distribution Centers across United States responsible for time sensitive delivery of 65,000 payroll checks per week
- Responsible for P&L for Distribution Department
- Reduced Distribution headcount by half while improving service standards
- Hired, trained and mentored management team in Distribution Centers
- Oversaw reporting functions to executive leadership
- Determined priorities and set policies for payroll distribution
- Had oversight for large scale projects such as data migrations after acquisitions and Distribution Center moves for efficiency
Senior Manager, Outbound Operations
Benchmark Brands Inc.
08.2013 - 02.2016
- Managed 6 person exempt management team, 100 hourly associates and 50 temporary employees on three shifts
- Hired, coached and developed management
- Managed relationship with several temp agencies to ensure effective staffing
- Responsible for Outbound, Inventory Control, Replenishment and Putaway teams
- Used QDM principles to develop and design improvements to pack line and pick path to reduce cost per package by $0.25 in six months
- Trained, developed and coached new managers and supervisors
- Created hands on approach to create positive culture within work force resulting in improved productivity
- Uses forecasts to complete daily operational planning while meeting budgetary goals and serving customer needs
- Works closely with Director of Fulfillment and COO to drive positive change and meet cost goals
- Effectively leads team in time sensitive high stress environment
- Provided onsite training
- Successfully led key projects which resulted in increased efficiency and productivity
Manager of Dock Operations/Hub Quality Champion
FedEx SmartPost
05.2012 - 08.2013
- Managed 10 person exempt management team and 250 hourly associates on three shifts
- Managed relationship with several temp agencies to ensure effective staffing
- Hired, coached and developed management team
- Used QDM principles to develop and implement all hub operational planning
- Used forecasts to complete daily operational planning while meeting budgetary goals and serving customer needs
- Worked closely with Regional Hub Engineer to plan monthly engineering plans for all sorts and monitor volume availability to effectively plan shifts and linehual
- Trained management team in QDM principles and lead quality teams
- Effectively lead team in time sensitive high stress environment
Logistics Manager
FedEx SmartPost
05.2011 - 05.2012
- Hub Operational Planning and Logistics Manager for Tennessee, Arkansas, Mississippi and Louisiana
- Works closely with third party carriers to ensure superior service and manage costs
- Acted as liaison between FedEx SmartPost, carriers and customers
- Conducted weekly carrier meetings, peak planning and rate structures
- Used forecasts to complete daily load planning, logistics recap and hub peak planning
- Used resources and tools to properly plan linehaul and third party carrier routes and insure effective load factor
- Managed team of 3 exempt Logistics Coordinators, 8 Arrival and Departure Clerks and 3 Drivers
Education
Master Of Arts - Supply Chain Management
University Of Tennessee-Haslam College of Business
Knoxville, TN05.2022
Bachelor of Science - Communications
The University of Tennessee - Knoxville
Knoxville, TN1999
Skills
- Supply Chain Risk Management
- Supplier Relationship Management
- Strategic Sourcing
- Project management
- Client account management
- Budgeting expertise
- Continuous Improvement
- Employee relations
- Reporting oversight
- Quality Driven Management
Timeline
VP of Logistics
AllGuard, LLC
02.2021 - Current
General Manager of Operations
LeSaint Logistics (HUB Group)
01.2020 - 02.2021
Senior Manager, Distribution
Trinet Group Inc.
08.2016 - 06.2019
Senior Manager, Outbound Operations
Benchmark Brands Inc.
08.2013 - 02.2016
Manager of Dock Operations/Hub Quality Champion
FedEx SmartPost
05.2012 - 08.2013
Logistics Manager
FedEx SmartPost
05.2011 - 05.2012
Master Of Arts - Supply Chain Management
University Of Tennessee-Haslam College of Business
Bachelor of Science - Communications
The University of Tennessee - Knoxville
Core Accomplishments
Supply Chain Strategic Planning
- Designed and implemented strategic plan to improve inbound and outbound transportation efficiency and cost.
- Developed supply chain strategy for distribution center placement and use.
- Oversaw distribution center moves, closures and new facility design.
- Improved delivery times by more than a day while cutting costs and planning for growth.
- Redesigned fulfillment operations for several acquired companies to improve processes and reduce cost.
- Developed plans to support rapid growth and acquisitions.
Distribution Center Start Up
- Oversaw build out to specs for 660,000 square foot facility including 4 Dangerous Goods rooms with 3 different dangerous goods classifications.
- Hired, developed and trained entire management staff and oversaw hiring of 100+ associates.
- Effectively ramped up inbound and outbound operations to meet customer needs.
- Daily Inbound loads 20+, Daily Outbound cases shipped 65,000+
Cost Reduction Initiative
- Reduced headcount by 50%
- Improved service levels by extending cut off times for next day delivery by 6 hours
- Reduced shipping cost by 30% relocating distribution centers to Memphis
Outbound Process Improvement
- Improved layout, process and productivity in Outbound Department
- Reduced Cost Per Package by $0.25 in 6 month period
Peak Planning Improvement
- Created hub peak planning resulting in highly successful peak season
- Plan implemented by other Hubs in the network the following peak season
Hub Quality Champion
- Responsible for all TQM initiatives in the FedEx METN SmartPost Hub
- Responsible for all local management team QDM training