Amanda Brewster
Jefferson
Summary
Dedicated and hardworking Laundry/Housekeeping Aide at Regency Park Homeowners Association, skilled in customer service and health standards compliance. Enhanced resident satisfaction through effective cleaning techniques and exceptional time management, while training new staff to uphold quality assurance. Committed to maintaining a clean, organized environment and implementing eco-friendly practices.
Overview
1
1
year of professional experience
Work History
Laundry/housekeeping Aide
Regency Park Of Jefferson
05.2024 - 10.2025
- Maintained cleanliness and organization of common areas, ensuring a welcoming environment for residents.
- Assisted in executing daily cleaning schedules, adapting to varying workload demands effectively.
- Utilized appropriate cleaning agents and equipment to adhere to safety standards and protocols.
- Collaborated with team members to address maintenance issues promptly, enhancing overall resident satisfaction.
- Trained new staff on proper cleaning procedures and safety practices, promoting teamwork and efficiency.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Transported soiled linens to laundry facilities.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Prepared rooms with top-notch standards every time.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Removed soiled sheets, washcloths and towels.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Coordinated with other departments such as maintenance and front desk staff for efficient communication regarding room status updates or other concerns affecting guests'' stay experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Handled requests for extra linens, toiletries and other supplies.
Education
High School Diploma -
Basic Highschool
Henderson, NV06.2000
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Laundry skills
- Health and safety compliance
- Waste disposal
- Stain removal
- Window washing
- Odor control
- Upholstery care
- Restocking supplies
- Teamwork
- and sweeping
- Physically strong
- Staff training
- Cleaning and organizing
- Customer-oriented
- Exceptional communicator
- Resident support
- Residential cleaning
- Folding clean laundry
- Sorting and washing laundry
- Multitasking and organization
- Customer service
- Customer service
- Customer service
- Customer service
- Customer service
- Customer service
- Customer service
- Customer service
- Customer service
- Multitasking and prioritizing
- Time management
- Health standards compliance
Timeline
Laundry/housekeeping Aide
Regency Park Of Jefferson
05.2024 - 10.2025
High School Diploma -
Basic Highschool