Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.
Overview
18
18
years of professional experience
Work History
Product Specialist
BeLeaf Medical
07.2022 - 10.2024
Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Supported community outreach initiatives by participating in educational events, furthering the public''s understanding of cannabis benefits and uses.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Owner/Operator
White Butterfly Custom Tumblers
01.2015 - 07.2022
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Developed key operational initiatives to drive and maintain substantial business growth.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Sales Representative
AT&T
01.2008 - 06.2008
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Sprint
06.2006 - 06.2008
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
AT&T
06.2007 - 01.2008
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.