Amanda Brinkley
Rolla,MO
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RMA
JCMG Internal Medicine
Jefferson City, MO
03.2024 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Provided instruction to patients on medication usage and treatment plans.
- Maintained clinical records according to HIPAA regulations.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
RMA
Phelps Health
Rolla, Missouri
03.2024 - 05.2024
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Provided instruction to patients on medication usage and treatment plans.
- Maintained clinical records according to HIPAA regulations.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
House Manager
A Fresh Beginning
Rolla, MO
10.2006 - 07.2017
- Organized and maintained household inventory records, including supplies and equipment.
- Developed systems for efficient management of daily operations in the house.
- Created processes for maintaining security protocols within the house premises.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Ensured compliance with local health and safety regulations at the residence.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Provided emotional support and encouragement to clients.
- Facilitated group activities to promote socialization among clients.
- Assisted clients in developing daily living skills, such as hygiene, cooking, and laundry.
- Transported clients to medical appointments and other activities as needed.
- Attended team meetings with other healthcare professionals to discuss case progress.
- Maintained accurate records of client care services provided according to agency standards.
- Collaborated with family members of clients to ensure proper care was being provided.
- Supported clients' rights by respecting their dignity and privacy at all times.
- Performed household tasks, such as light housekeeping, meal preparation, grocery shopping.
- Established positive relationships with clients through active listening and empathy.
- Planned optimal meals based on established nutritional plans.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
Education
Associate of Arts - Medical Assisting
Metro Business College
Rolla, MO04-2018
GED -
Clark Co High School
Kentucky06-2003
Skills
- Team Management
- Team building
- Excellent Communication
- Multitasking
- Calm Under Pressure
Certification
- RMA
Timeline
RMA
JCMG Internal Medicine
03.2024 - Current
RMA
Phelps Health
03.2024 - 05.2024
House Manager
A Fresh Beginning
10.2006 - 07.2017
Associate of Arts - Medical Assisting
Metro Business College
GED -
Clark Co High School
- RMA
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