Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Brinkmann

Sandy Hook,CT

Summary

Dynamic Life Coach with extensive experience at Bluesky Behavioral Health, specializing in client needs assessment and motivational techniques. Proven ability to foster trust and empower clients through effective goal setting and active listening. Committed to enhancing personal development and crisis management, ensuring impactful coaching outcomes and improved client well-being.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Life Coach

Bluesky Behavioral Health
12.2023 - Current
  • Responsibly of completing medication rounds; administering RUM and PRNs as needed, and locked up unused or declined medications in the designated safe.
  • Tends to clients living in the program residencies, and assigned a case load by a supervisor. Duties include assessing client needs upon their initial intake, daily or weekly check ins, and performing life coach meetings.
  • Conducted thorough evaluations of client progress throughout the coaching process, ensuring alignment with desired outcomes. Documented behaviors, treatments and non-compliance issues.
  • Maintained detailed records of client interactions and progress towards goals, enabling accurate assessment of coaching effectiveness.
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
  • Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
  • Connected clients with available resources to improve plan success.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Continuously updated knowledge in the field of life coaching through professional development opportunities including trainings, and literature reviews.

Receptionist

Pet Town Veterinary
06.2022 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a database of patient records, ensuring accuracy and providing quick access to up-to-date information
  • Assisted in the preparation of medical records, ensuring accuracy and completeness of all documentation
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Teacher’s Assistant

Middlefield Children’s Center
06.2021 - 10.2021
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Implemented creative activities that improved student understanding of complex concepts.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.

Teacher’s Assistant

Little Explorers of Newtown
01.2021 - 05.2021
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
  • Supported children with special needs by adapting activities for inclusivity and engagement.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Assisted in potty training and toilet hygiene.
  • Monitored children's activities to verify safety and wellbeing.
  • Maintained clean and safe environment, ensuring well-being of all children.

Sales Associate

TJX Companies
10.2018 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cashier and Monitor

Bounce! Trampoline Sports
02.2017 - 01.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to significant decrease in queue times by streamlining checkout process.

Education

Bachelor of Science - Anthropology

Southern Connecticut State University
New Haven, CT
12-2023

High School Diploma -

Newtown High School
Sandy Hook
06-2019

Skills

  • Motivational techniques
  • Personal development sessions
  • Client needs assessment
  • Lifestyle coaching
  • Goal setting
  • Behavior modeling
  • Client assistance
  • Program support
  • Skill building
  • Mental health support
  • Interpersonal communication
  • Crisis management
  • Case management
  • Patient intake
  • Needs assessment
  • Patient advocacy
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Reliability
  • Active listening
  • Safety protocols and procedures
  • Medication administration

Certification

  • CPR/AED Certification
  • Narcan Certification
  • Post-Bachelors Certificate in Applied Behavioral Analysis
  • Peer Specialist Certification

Timeline

Life Coach

Bluesky Behavioral Health
12.2023 - Current

Receptionist

Pet Town Veterinary
06.2022 - 09.2024

Teacher’s Assistant

Middlefield Children’s Center
06.2021 - 10.2021

Teacher’s Assistant

Little Explorers of Newtown
01.2021 - 05.2021

Sales Associate

TJX Companies
10.2018 - 01.2021

Cashier and Monitor

Bounce! Trampoline Sports
02.2017 - 01.2018
  • CPR/AED Certification
  • Narcan Certification
  • Post-Bachelors Certificate in Applied Behavioral Analysis
  • Peer Specialist Certification

Bachelor of Science - Anthropology

Southern Connecticut State University

High School Diploma -

Newtown High School

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Amanda Brinkmann