Amanda Brockwell
Avon Park,FL
Summary
I am a cashier, and customer service associate offering strong multitasking, problem-solving, communication skills, as well as strengths in promoting products, upselling target items, and finalizing sales. I am willing to take on any task to help team, and I do well under pressure and busy hours. I take pride in having relationships with customers, making sure to let them know I remember them and appreciate their business to the store.
Overview
2
2
years of professional experience
Work History
Cashier, Customer Service
Lowes
09.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Stocked coolers, snacks, and displays.
- Maintained cleanliness on the registers, including self check out daily by sweeping, mopping, dusting, wiping down, also cleaning water fountains, and the break room.
Student Internship for ELA, Art, & Science
Heartland Christian Academy
08.2022 - 05.2023
- Supported staff members in their daily tasks, reducing workload and allowing for increased focus and more hands on learning for students.
- Gained valuable experience, and technical skills, applying the learned concepts directly into relevant work situations.
- Printed, sorted and organized, teacher paperwork as well as student worksheets.
- Provided project progress updates and proposed solutions to issues.
- Developed professional relationships with the teachers and students.
Education
High School Diploma -
Heartland Christian Academy
Sebring, FL05.2023
Certifications
Skills
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Written and verbal communication
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Complex Problem-Solving
- Adaptable and Flexible
- Cooperative Attitude
- Relationship Building
- Inventory Stocking
Pet Caretaking
I have always loved animals, I have experience taking care of, setting up habitats, and handling; dogs, cats, fish, lizards, snakes, geckos, frogs, hamsters, mice, guinea pigs, rabbits, ferrets, chickens, ducks, quail, parakeets, conures, cows, horses, and pigs.
Timeline
Cashier, Customer Service
Lowes
09.2023 - Current
Student Internship for ELA, Art, & Science
Heartland Christian Academy
08.2022 - 05.2023
High School Diploma -
Heartland Christian Academy
Certifications