Amanda Brown

Fayetteville ,AR

Summary

Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

years of professional experience

Work History

Secretary

Brown’s Express

Fayetteville, AR

01.2021 - Current

Answered multi-line phone system and greeted callers enthusiastically.
Scheduled appointments and conducted follow-up calls to clients.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing and filing documents.

Home Health Aide

Self Employed

01.2015 - 01.2019

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Completed entries in log books, journals and care plans to accurately document and report patient progress.

CNA

Dardanelle Nursing And Rehab

01.2009 - 01.2015

Educated patients and family members on best home care practices for healing and recovery.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Followed directions of licensed nurses to administer medications and treatments.
Documented patient information and care activities in electronic health record.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

Certification - Medical Assistant

Petra Allied

Springdale

11.2022

GED -

Tarrant County College District

Fort Worth, TX

2004

Skills

Teacher Relations
Interoffice Communications
Confidentiality Understanding
HIPAA Guideline Compliance
Client Interfacing

Customer Relations and Communication
Quick learner
Verbal and Written communication
Medical Assistant

Timeline