Amanda Brown
Vancouver,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks relationship building, conflict resolution and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Greystone Funding Company, LLC
04.2022 - 08.2023
- Execute record filing system to improve document organization and management
- Schedule and organize complex activities such as meetings, travel, conferences and office activities
- Manage calendar
- Establish, develop, maintain and update filing system (electronic or paper) as appropriate
- Answer phones, take messages or field/answer all routine and non-routine questions
- Handle confidential and non-routine information with the utmost integrity
- Manage workflow ensuring that deadlines are met and work is completed correctly
- Generate emails, reports, and invoices when appropriate
- Respond to questions and requests for information
- Assist with client communications
- Track progress of ongoing projects to keep the team on schedule and meet deadlines
- Maintain applicable receipts and submit expense reports
- Maintain computer and physical filing systems
- Responsible for office management duties
- Restock supplies and place purchase orders to maintain adequate stock levels
- Oversee inventory activities including stocking and shipment receiving
- Develop and maintain successful relationships with vendors, suppliers and contractors.
- Renew monthly parking for office
Assistant Portfolio Manager
Grid Property Management
05.2021 - 04.2022
- Assist in management of over 600 properties, including commercial, industrial and residential
- Proficient using Appfolio, Microsoft Outlook, Dropbox, Microsoft Office and G Suite products
- Source, vet and manage vendors needed to accomplish project goals
- Develop and foster relationships with vendors to promote positive working relationships
- Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Track project and team member performance closely to quickly intervene in mistakes or delays
- Orchestrate projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
- Process security deposit refunds
- Complete final move-out walk-throughs to identify required repairs
- Handle tenant complaints promptly and appropriately by providing excellent customer service and assigning various maintenance vendors as needed
Outdoor Outreach
Operations Coordinator
05.2019 - 05.2021
- Tasked with meeting strict, often conflicting permitting deadlines
- Organize and maintain field documents and records using Microsoft Office and G Suite products, to enhance consistency and efficiency of programs
- Responsible for procurement of permits and coordination with vendors, agencies, and land managers on local, state and national level
- Development of Outdoor Outreach Mentor Program in efforts to provide support to youth from under-resourced communities during global pandemic
- Coordination of Mentor Program to include: recruitment processes, matching, onboarding, training, evaluation and match support
- Established and managed Outdoor Outreach Volunteer Program including recruitment, screening, orientation, training and evaluation
Fall Brewing Company
Beertender
11.2016 - 01.2021
- Apply excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs
- Exemplify strong conflict resolution skills by negotiating mutually beneficial outcomes
- Development social media content to increase engagement with customers
- Responsible for maintaining up-to-code standards for tasting room and various areas throughout building
- Assist with new staff onboarding and training
- Utilize advanced communication skills when speaking with patrons
- Key holder for cash handlings and nightly deposits
Field Instructor
Outdoor Outreach
11.2018 - 05.2019
- Steward relationships with participants, program partners, and stakeholders
- Organize program documentation processes including program reports, youth medical forms and liability waivers
- Initiated safety protocols
- Coordinate and facilitate positive outdoor and virtual experiences in variety of dynamic environments for youth participants from marginalized and under-resourced communities
- Lead and facilitate adventure-based youth programs across activities including but not limited to: environmental stewardship, surfing, kayaking, rock climbing, mountain biking, hiking, stand up paddle boarding, snorkeling, snowboarding, camping/backpacking
Education
Coursework Completed Towards Associate of Arts
Clark Community College
Vancouver, WashingtonCoursework Completed Towards CAPM Certification
Google Project Management Certificate
Vancouver, WA07.2022
Skills
- Back Office Operations
- Travel Administration
- PC Proficiency
- Data Entry Documentation
- Customer Service
- Excel Spreadsheets
- Staff Management
- Microsoft Office
- Travel Planning
- Administrative Support
- Office Management
- Schedule Management
Timeline
Administrative Assistant
Greystone Funding Company, LLC
04.2022 - 08.2023
Assistant Portfolio Manager
Grid Property Management
05.2021 - 04.2022
Outdoor Outreach
Operations Coordinator
05.2019 - 05.2021
Field Instructor
Outdoor Outreach
11.2018 - 05.2019
Fall Brewing Company
Beertender
11.2016 - 01.2021
Coursework Completed Towards Associate of Arts
Clark Community College
Coursework Completed Towards CAPM Certification
Google Project Management Certificate
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