Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Amanda Brown

Opelika,ALABAMA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Home Health Care Assistant

Home Instead
Opelika, AL
11.2023 - Current
  • Provided personal care and companionship to elderly patients in their homes.
  • Assisted with activities of daily living, such as bathing, dressing, grooming, and toileting.
  • Transported clients to medical appointments or other errands.
  • Performed light housekeeping duties including laundry, vacuuming and dusting.
  • Ensured patient safety by monitoring vital signs and providing fall prevention techniques.
  • Administered medications according to physician orders and monitored side effects.
  • Prepared meals based on prescribed diets.
  • Kept accurate records of client progress and reported changes in condition to the supervisor or case manager.
  • Educated clients about health maintenance, disease process and prevention and community resources available for assistance.
  • Participated in team meetings with other healthcare professionals regarding client's individualized plan of care.
  • Assisted physical therapists with exercises designed to improve mobility and strength.
  • Maintained a clean work environment while adhering to infection control policies and procedures.
  • Communicated effectively with family members regarding client needs and care plans.
  • Provided emotional support to clients facing difficult life transitions.
  • Observed proper body mechanics when transferring patients from bed-to-chair or wheelchair-to-bed.
  • Monitored fluid intake and output levels for accuracy reporting purposes.
  • Responded appropriately in emergency situations using established protocols.
  • Assisted with ambulation, range of motion exercises, positioning devices and other adaptive equipment.
  • Carried out doctor's orders precisely following written instructions accurately.
  • Instructed clients on how to use assistive devices such as canes, walkers, wheelchairs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Provided patients with transportation to and from doctor appointments.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Documented patient status and reported changes in care needs.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Transported individuals to medical appointments and assisted with errands.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Checked patients' pulse, temperature and respiration.
  • Provided patients and families with emotional support and instruction.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Assisted clients with proper exercises and rehabilitation.

Production Operator

John Soules Foods
Valley, AL
11.2021 - 10.2022
  • Performed regular inspections of production machinery to ensure optimal performance.
  • Maintained accurate logs and records of production output, quality control tests, and other related activities.
  • Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
  • Identified and resolved operational issues with the assistance of maintenance personnel.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Participated in continuous improvement initiatives to reduce waste and improve product quality.
  • Monitored inventory levels and notified appropriate personnel when restocking was needed.
  • Assisted in training new employees on proper machine operation techniques and safety protocols.
  • Adjusted machine settings as necessary to meet customer specifications for product size or shape.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
  • Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts.
  • Ensured that all products met established quality standards before packaging them for shipment.
  • Processed orders efficiently by selecting items from storage racks and packing them according to customer requirements.
  • Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
  • Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
  • Inspected finished goods for defects prior to packaging or shipping out to customers.
  • Assisted in troubleshooting mechanical problems encountered during production runs.
  • Complied with all relevant health and safety regulations while performing job duties.
  • Organized incoming raw materials into designated areas ready for use in the production process.
  • Loaded and unloaded trucks containing raw materials or finished goods using manual handling techniques or powered lift equipment.
  • Recognized defective material and reported issues to management.
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Sorted and packaged products to prepare for processing or shipment.
  • Examined final products for conformance with quality and design standards.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Inspected and repaired products to meet project expectations.
  • Troubleshot issues with machines and made repairs.
  • Reviewed job specifications to properly set up machines.
  • Set up and tended equipment with machine operators to complete runs.
  • Improved efficiency and productivity by eliminating waste and production constraints.
  • Recommended process improvements to enhance operational safety and efficiency.
  • Attended regular training sessions to increase machine operating skills.
  • Assisted assessment of finalized product development to maintain QC standards.

Production Worker

Kmin Usa
Valley, AL
12.2018 - 12.2020
  • Loaded and unloaded delivery trucks with pallet jacks and hand carts.
  • Inspected product quality prior to packaging and shipment.
  • Assisted in setting up production lines for manufacturing processes.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Performed minor repairs on machinery as needed.
  • Followed safety protocols while operating machines and equipment.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Troubleshot technical issues that arose during assembly process.
  • Identified defective parts or components and removed them from production line.
  • Reported any issues to supervisor immediately for resolution.
  • Verified accuracy of finished products against work orders or blueprints.
  • Conducted routine maintenance checks on all machinery used in the production line.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Organized storage areas for efficient retrieval of items when needed.
  • Ensured proper labeling of completed products before shipping out.
  • Provided assistance in loading and unloading containers onto trailers for transport.
  • Tracked production data such as number of items produced per hour, day, week.
  • Communicated with team members regarding tasks assigned during shift.
  • Utilized computer software programs to record details related to production process.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Kept operations area neat and orderly to minimize obstacles.
  • Sorted and packaged products to prepare for processing or shipment.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Examined final products for conformance with quality and design standards.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Set up and operated production machinery according to company's specific standards and protocols.
  • Unloaded and sorted products and transported items to proper locations.
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Attended regular training sessions to increase machine operating skills.
  • Recorded inspection results after production runs.
  • Weighed and loaded orders according to project specifications.
  • Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Monitored production line, watching for pile-ups or jams.
  • Met or exceeded target for on-time customer shipments.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Hand-assembled needed parts with bolts and screws.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Separated products according to weight, grade and size of material to produce final product.
  • Used daily system logs to document production information, discussing issues with management.

Cashier

Captain D's
Valley, AL
01.2018 - 12.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Cashier

Parkers Food
Lafayette, AL
01.2015 - 12.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.

Education

GED -

Beulah High School
Valley, AL

Skills

  • Progress Documentation
  • Case Management Experience
  • Client Safety and First Aid
  • Vital Sign Monitoring
  • Behavior Redirection
  • Feeding Assistance
  • Compassionate Client Care
  • Community Activities
  • Client Transportation
  • Case Management
  • Quality Program Protocols
  • Care Plan Assessment
  • Medical Charting
  • Medication Administration
  • Knowledge of State Regulations
  • Care Plan Management
  • Patient Care
  • First Aid and Safety
  • AL Driver's License
  • Client Documentation
  • Data Entry
  • Scheduling
  • File Management
  • Multitasking and Prioritization
  • Greeting and Seating Clients
  • Information Protection
  • Security Awareness
  • Multi-Line Telephone Skills
  • Organization Skills
  • Document Management
  • Time Management
  • Supply Management
  • Spreadsheet Tracking
  • Verbal and Written Communication
  • Mail Distribution
  • Professional Demeanor
  • Meticulous and Organized
  • Security Understanding
  • Tech-Savvy
  • Meeting Preparation
  • Document Control

Languages

English
Full Professional

References

References available upon request.

Timeline

Home Health Care Assistant

Home Instead
11.2023 - Current

Production Operator

John Soules Foods
11.2021 - 10.2022

Production Worker

Kmin Usa
12.2018 - 12.2020

Cashier

Captain D's
01.2018 - 12.2019

Cashier

Parkers Food
01.2015 - 12.2017

GED -

Beulah High School

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Amanda Brown