Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amanda Brown

Colorado Springs,CO

Summary

Office manager with over 23 years experience. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager

The Good Guys at Earthwise Waste Solutions
Colorado Springs, CO
05.2022 - 03.2024
  • Identified areas of improvement in existing office processes and procedures.
  • Developed and implemented improved administrative processes for the department.
  • Maintained accurate records of construction project costs, expenses, and progression
  • Provided support to field personnel with equipment needs, scheduling conflicts.
  • Created weekly status reports detailing progress on current projects.
  • Oversee office and field staff, ensuring work orders are handled in an accurate and timely manner.
  • Responded promptly to requests from clients regarding changes or updates to their project.
  • Processed invoices from contractors and suppliers ensuring accuracy prior to payment approval.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Roofing Office Manager

Red Mountain Roofing
Mesa , AZ
10.2018 - 05.2022
  • Proposed or approved modifications to project plans.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Office Manager

Javelina Plumbing
Scottsdale, AZ
12.2007 - 05.2018
  • Supervised staff members, organized schedules and delegated tasks.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided training to new hires on office policies and procedures.
  • Coded and entered daily invoices with in-house accounting software.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Coronado High School
Scottsdale, AZ
06-1991

Skills

Compliance Monitoring

  • Team Supervision
  • Administrative Support
  • Operations Management
  • Bookkeeping
  • Account Reconciliation
  • Customer Relations

Certification

  • Intuit Quick Books
  • ASE Certified Service Consultant
  • MS Office Specialist

References

References available upon request.

Timeline

Office Manager

The Good Guys at Earthwise Waste Solutions
05.2022 - 03.2024

Roofing Office Manager

Red Mountain Roofing
10.2018 - 05.2022

Office Manager

Javelina Plumbing
12.2007 - 05.2018

Coronado High School

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Amanda Brown