Amanda Brown
Bountiful,UT
Summary
Accomplished in enhancing customer experiences and operational efficiency, I leveraged my expertise in food safety and strong interpersonal skills across roles, notably as Assistant Manager at Dollar Tree. I excelled in fostering team cohesion, implementing cost-saving strategies, and maintaining high-quality standards, significantly contributing to positive customer feedback and repeat business.
Overview
11
11
years of professional experience
Work History
Bakery Worker
Cutler Cookies
08.2023 - Current
- Mixed dough and performed baking duties.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
Assistant Manager
Dollar Tree
07.2023 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Floral Designer
The Art Floral
01.2019 - 01.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared potted plants and bouquets based on customer requirements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Assistant Night Manager
Corner Bakery Cafe
07.2014 - 11.2018
- Developed strong relationships with guests by providing personalized service that exceeded expectations, fostering repeat business and positive word of mouth referrals.
- Conducted regular performance evaluations for night staff members, identifying areas for improvement and developing action plans accordingly.
- Enhanced guest satisfaction by promptly addressing concerns and resolving issues during night shifts.
- Implemented cost-saving measures without compromising quality or guest experience during overnight operations.
Education
High School Diploma -
Bountiful High
Bountiful06-1998
Skills
- Food safety
- Sanitation procedures
- Allergen awareness
- Pastry making
- Expiration monitoring
- Friendly and outgoing
- Customer service
- Cash handling
- Food preparation
- Cleaning duties
Timeline
Bakery Worker
Cutler Cookies
08.2023 - Current
Assistant Manager
Dollar Tree
07.2023 - 11.2024
Floral Designer
The Art Floral
01.2019 - 01.2023
Assistant Night Manager
Corner Bakery Cafe
07.2014 - 11.2018
High School Diploma -
Bountiful High
Similar Profiles
Alexa GonzalezAlexa Gonzalez
Internet Sales Coordinator at Lincoln of Cutler BayInternet Sales Coordinator at Lincoln of Cutler Bay
Roberto GarrigaRoberto Garriga
Sales Representative at Mercedes Benz of Cutler BaySales Representative at Mercedes Benz of Cutler Bay
Maria GuzmanMaria Guzman
Substitute Teacher at Cutler-Orosi Unified School DistrictSubstitute Teacher at Cutler-Orosi Unified School District