Amanda Brown
Johnson City,NY
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving the organization's values of compassion, trust, respect, teamwork, and innovation as well as delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Heart Monitor Technician
United Health Services Wilson Medical Center
Johnson City, NY
02.2024 - Current
- Identified significant rhythm changes and fatal arrhythmias using real-time telemetry systems.
- Responded quickly to alarms from monitored patients requiring immediate attention or intervention.
- Facilitated cardiac rhythm interpretation by utilizing advanced monitoring tools such as GE monitoring and Airstrip.
- Notated cardiac rhythms bi-hourly according to shift standards.
- Resolved admission issues using GE monitor and Airstrip assistance.
- Collaborated effectively with a diverse team to ensure optimal patient care.
Direct Support Professional
Epilepsy Pralid
Binghamton, NY
01.2024 - Current
- Supervised medication administration, personal hygiene and other activities of daily living.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Assisted individuals in learning and developing new skills.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assisted individuals in development of social skills to become integrated in community.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Medical Receptionist
United Health Services
Johnson City, NY
05.2023 - 02.2024
- Communicated with patients with compassion while keeping medical information private.
- Answered multi-line phone system and directed callers to requested personnel or documented their concerns and forwarded to appropriate parties.
- Entered insurance, demographics and health history into patient database.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education
Associate of Science - Individual Studies
SUNY Broome Community College
Binghamton, NY05-2020
High School Diploma -
Windsor Central High School
Windsor, NY06-2018
Bachelor of Science - Public Health
SUNY Empire State College
Saratoga Springs, NYSkills
- HIPAA compliance
- Cardiac rhythm analysis
- Telemetry monitoring
- Documentation
- Patient registration
- Medical terminology
- Rhythm documentation
- Indirect patient care
- Customer service
- ADL support
- Transportation
- Self-advocacy training
- Health and safety requirements
- Medication administration
- Relationship building
- Behavior redirection
- Compassionate client care
Accomplishments
- Continuously awarded the President's Award for Educational Excellence throughout high school as well as maintaining a position on the Dean's List throughout high school and college.
Certification
- I have my CPR certification, acquired through UHS.
Timeline
Heart Monitor Technician
United Health Services Wilson Medical Center
02.2024 - Current
Direct Support Professional
Epilepsy Pralid
01.2024 - Current
Medical Receptionist
United Health Services
05.2023 - 02.2024
Associate of Science - Individual Studies
SUNY Broome Community College
High School Diploma -
Windsor Central High School
Bachelor of Science - Public Health
SUNY Empire State College
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