Amanda Brown
Flowery Branch,GA
Summary
Experienced Registered Nurse with over 10 years of clinical expertise in an inpatient healthcare setting. Prioritizing patient and staff needs while maintaining department productivity metrics. Seeking to leverage extensive nursing background and leadership skills to transition into a Clinical Success Director role, where I can drive operational excellence and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Charge Nurse, Mother/Baby Unit
Northeast Georgia Medical Center
Gainesville, GA
01.2020 - Current
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Educated family members and caregivers on patient care instructions.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with other healthcare professionals to provide quality patient care.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Supervised and managed daily scheduling, tasking, and administration.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality by being a part of Unit Practice Council.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Staff RN, Mother/Baby
Northeast Georgia Medical Center
Gainesville, GA
03.2014 - 01.2020
- Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
- Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
- Enhanced patient care by implementing evidence-based practices and individualized care plans.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
- Assisted with delivery of newborns, providing care and support for successful transition to motherhood.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Nursing
Brenau University
Gainesville, GA05.2013
Associate of Science - Pre-Nursing
University of North Georgia
Oakwood, GA2009
Skills
- Patient centered Leadership Rounding
- EPIC Utilization (2017-Current)
- Nonviolent Crisis Intervention (NVCI)
- Heartsaver CPR AED
- Nursing Care Coordination
- Staff Education
Certification
Registered Nurse (RN), GA RN236799
NCC Certification in Maternal Newborn Nursing (RNC-MNN)
Neonatal Resuscitation Provider (NRP)
S.T.A.B.L.E
Timeline
Charge Nurse, Mother/Baby Unit
Northeast Georgia Medical Center
01.2020 - Current
Staff RN, Mother/Baby
Northeast Georgia Medical Center
03.2014 - 01.2020
Bachelor of Science - Nursing
Brenau University
Associate of Science - Pre-Nursing
University of North Georgia