Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Browne

Watertown,NY

Summary

Dynamic and results-driven professional with a strong background in retail, notably at Walmart, where I enhanced store aesthetics and improved customer experiences. Skilled in retail merchandising and relationship building, I consistently deliver exceptional service while effectively managing time-sensitive tasks and collaborating with team members to achieve sales goals.

Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.

Overview

5
5
years of professional experience

Work History

Health and Beauty TA

Walmart
03.2025 - 03.2025
  • Reorganized retail merchandising displays, enhancing store aesthetics and improving customer shopping experiences.
  • Improved financial accuracy by conducting regular audits and reconciling retail accounts.
  • Upheld proper visual merchandising standards on retail floor and windows.

Style

Target
07.2024 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Deli Associate/Assistant Manager

7-eleven
02.2020 - 06.2024
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
  • Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
  • Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Education

High School Diploma -

Sackets Harbor Central School
Sackets Harbor, NY
06-1997

Skills

  • Optimistic Mindset
  • Computer skills
  • Relationship building
  • Calm and patient demeanor
  • Collaborative teamwork
  • Advanced Problem Resolution
  • Clear Communication
  • Retail Sales Proficiency
  • Retail Product Organization
  • Retail Software Use
  • Retail display setup
  • Cosmetics retail knowledge
  • Retail merchandising
  • Retail floor stocking

Timeline

Health and Beauty TA

Walmart
03.2025 - 03.2025

Style

Target
07.2024 - 02.2025

Deli Associate/Assistant Manager

7-eleven
02.2020 - 06.2024

High School Diploma -

Sackets Harbor Central School
Amanda Browne