Overview
Work History
Education
Skills
Timeline

Amanda Bruce

Thomaston,GA

Overview

14
14
years of professional experience

Work History

Front Office Coordinator

Perfect Image Custom Apparel
10.2022 - 10.2023
  • Responsible for managing the daily operations of the front office, including greeting customers, and managing high call volumes effectively, resolving any customer complaints or issues needed by the owner
  • Performed administrative tasks such as filing paperwork, preparing reports, or updating databases when needed
  • Developed, maintained, and managed daily schedule of product ordering, production, and completion of orders
  • Acted as liaison between the owner and other departments or personnel within the organization
  • Oversaw the training and onboarding of new front office staff, ensuring a thorough understanding of job responsibilities and clinic procedures.
  • Performed monthly financial reporting and recorded payments to keep accounting system updated.

Quality Analyst Auditor

Express Personnel Job Services at Caterpillar
02.2021 - 06.2023
  • Inspected inbound parts before assembly by using schematics, multiple measuring tools, and different chemical compounds
  • Recorded results in spreadsheets, and other various types of reports
  • Determined if non-conforming parts were eligible for refashioning
  • Reported any mis-shipments to the logistics coordinator
  • Kept track of all calibration dates on tools and coordinated with the supply chain as needed for replacements.

Embroidery Expert

Perfect Image Custom Apparel
02.2018 - 02.2021
  • Operated and utilized an eight-head embroidery machine in numerous ways to produce custom embroidery apparel
  • Identified imperfections, determining if repair or replacement was needed, engineered repairs if possible, and ordered replacement pieces as necessary
  • Kept track of customer orders and worked within promised due date timeframes.

24/7 Caregiver for My Son

Childhood Cancer Patient
05.2012 - 02.2018
  • Coordinated a tight schedule of prescriptions, therapies, and doctors’ appointments
  • Facilitated and engaged in educating myself on medical language, procedures, and the most up-to-date treatment research and protocols to ensure that my son’s situation had the best possible outcome
  • Researched and pre-screened dozens of medical professionals to ensure the best treatments & outcomes.

Office Manager

Foundation Chiropractic & Performance Center (formally Lovejoy Chiropractic)
02.2010 - 05.2012
  • Assisted Startup business with marketing, scheduling, and bookkeeping
  • Ensured customer/patient satisfaction
  • Negotiated with all major health insurances, kept up-to-date billing-both insurance & customer/patient

Education

Business Office Associate Degree -

Southern Crescent Technical College
05.2001

Medical Transcription Certification -

Southern Crescent Technical College
05.2000

Skills

  • Microsoft Office Suite
  • Quickbooks
  • Adobe Illistrator & Photoshop
  • Billing; both Insurance and Customer/Patients
  • Leadership/Team Building Experience
  • Contract Research & Negotiation
  • Initiative and Problem-Solving Abilities
  • Staff Training
  • Staff /Performance Management
  • Schedule Coordination

Timeline

Front Office Coordinator - Perfect Image Custom Apparel
10.2022 - 10.2023
Quality Analyst Auditor - Express Personnel Job Services at Caterpillar
02.2021 - 06.2023
Embroidery Expert - Perfect Image Custom Apparel
02.2018 - 02.2021
24/7 Caregiver for My Son - Childhood Cancer Patient
05.2012 - 02.2018
Office Manager - Foundation Chiropractic & Performance Center (formally Lovejoy Chiropractic)
02.2010 - 05.2012
Southern Crescent Technical College - Business Office Associate Degree,
Southern Crescent Technical College - Medical Transcription Certification,

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Amanda Bruce