Kayaking
Amanda Bruen
Associate Sales Representative
Savannah,GA
Summary
Career Summary: Dedicated human services professional with a BA in psychology, over 7 years of experience in case management, and a passion for helping people and organizations perform at an optimal level. Currently seeking a full-time position to demonstrate how expertise in human behavior and interpersonal relationships can be successfully applied to a sales, service, and support role to maximize revenue for Natera and drive client satisfaction and loyalty.
Overview
3
3
Certifications
6
6
years of post-secondary education
14
14
years of professional experience
Work History
Case Worker/Clinical Consultant
Coastal Harbor Families
Savannah , GA
06.2013 - 01.2021
- Worked in conjunction with a multidisciplinary team to coordinate treatment services and provide a continuum of care for clients.
- Managed full caseload of no less than 15 clients, conducting biweekly purposeful well-child visits to ensure safety, permanency, and well-being of clients.
- Generated marketing strategies to recruit new partnership parents and promote retention of existing team of caregivers.
- Completed descriptive, detailed visit narratives outlining client progress which were submitted consistently within designated timeframes.
- Cultivated meaningful relationships and advocated for clients in an array of settings while maintaining trust and confidentiality.
- Responded to after hours crisis calls to ensure client safety and provide caregiver support.
- Used problem solving skills daily to encourage stability for clients by avoiding placement disruptions.
- Developed and proposed solutions for making positive improvements to operational and patient care strategies
Front Desk Representative
La Quinta Inn and Suites
Savannah, GA
07.2009 - 06.2013
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Oversaw fast-paced front desk operations and managed all guest needs and inquiries during high volume hours efficiently and tactfully.
- Used array of selling techniques to find what best suits guests’ individual needs and consistently reach room sale goals.
- Collected room deposits, fees and payments
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
- Delivered above-and-beyond service to guests, including making outside venue reservations and setting up tours
Delivery Driver
Papa John’s Pizza
Savannah, GA
01.2007 - 01.2009
- Took orders in person and over telephone, assisted with preparing orders, and delivered product to customers in a timely manner.
- Provided friendly and efficient service to in-store customers.
- Drove safely and courteously, obeying all traffic laws.
- Completed on-time deliveries by choosing best and most efficient routes
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ 04.2020 - Current
Bachelor of Arts - Psychology
Armstrong State University
Savannah, GA 08.2008 - 05.2013
Skills
Experience working with diverse populations including individuals with mental and physical health challenges
Certification
First Aid/CPR certified
Interests
Live Music
Knitting/Crochet
Psychology
Timeline
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
04.2020 - Current
Case Worker/Clinical Consultant
Coastal Harbor Families
06.2013 - 01.2021
Front Desk Representative
La Quinta Inn and Suites
07.2009 - 06.2013
Bachelor of Arts - Psychology
Armstrong State University
08.2008 - 05.2013
Delivery Driver
Papa John’s Pizza
01.2007 - 01.2009
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