Amanda Bryan
Quincy,IL
Summary
In my 10 years of store management I have found a passion for working hard, developing people in the workplace, and teaching myself every day how to improve and maintain positive results. There are several things I am proud to say I've accomplished including building amazing teams over my time, creating a fun and exciting work environment with fun and fair methods, and by upholding a positive and productive outlook on company growth and change. My leaders have given me terrific support and guidance throughout and the respect between workers is something I value greatly!
Overview
9
9
years of professional experience
Work History
Store Manager
Five Below
02.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a Wow environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Successfully have opened a new location from start to finish and have maintained a reliable and comfortable staff.
- Travel to help other stores and managers in need to help with teamwork and support
Store Manager
Claire's Boutique
04.2017 - 02.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Trained in piercing, would uphold standards and health regulations in building
Store Manager
Rue21
03.2015 - 04.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
High School Diploma -
Quincy Senior High School
Quincy, IL05.2010
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store operations
- Training and mentoring
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Store Merchandising
- Recruitment and hiring
- Team Building and Leadership
Accomplishments
-#1 store in sales, metrics, and comp growth in 2021 Region wide of 200+ stores
-Maintained a consistent staff of management over 3 companies with little turnover and high retention
-Successfully opened a new store location from start to finish with 100% completion
-#1 in fragrance sales Region wide of 100+ stores 2012 with a 20% goal
-Special visit from the VP with Claires Boutique
Timeline
Store Manager
Five Below
02.2019 - Current
Store Manager
Claire's Boutique
04.2017 - 02.2019
Store Manager
Rue21
03.2015 - 04.2017
High School Diploma -
Quincy Senior High School