Amanda Bryant
Corydon ,IN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Personal Care Assistant experience providing compassionate care to patients. Proven ability to monitor and assist patients through individual service plans while maintaining a clean work area. Skilled in providing entertainment and conversation to keep patients mentally alert.
Overview
8
8
years of professional experience
Work History
Shift Lead
Chicken Salad Chick
08.2023 - 03.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization''s success.
2 yr old Teacher Asst
Notebook Learning Center
03.2023 - 10.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
PCA
Norton Healthcare
06.2022 - 12.2022
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Triage/Front Desk Receptionist
Associates in Behavioral Health
11.2020 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
Shift Manager
Dairy Queen
06.2016 - 11.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Education
Sullivan University Allied Health & College of Nursing
Louisville, KY10.2024
High School Diploma -
Bullitt Central High School
Shepherdsville, KY01.2018
Skills
- Compassion
- Teamwork
- Detail-oriented
- Care Planning
- Patience
- Multi-Tasking
- Compassionate
- Employee Training
Leadership Experience
I manage several employees, lead opening and closing procedures, assist other stores at will and assist with creating schedules. I lead a household with 2 energetic girls (6 & 3) that require schedules and structure combined with love, kindness, and compassion.
Timeline
Shift Lead
Chicken Salad Chick
08.2023 - 03.2024
2 yr old Teacher Asst
Notebook Learning Center
03.2023 - 10.2023
PCA
Norton Healthcare
06.2022 - 12.2022
Triage/Front Desk Receptionist
Associates in Behavioral Health
11.2020 - 06.2022
Shift Manager
Dairy Queen
06.2016 - 11.2020
High School Diploma -
Bullitt Central High School
Sullivan University Allied Health & College of Nursing