Amanda Bryant
Santo,TX
Summary
Dynamic Branch Coordinator with a proven track record at Centerwell Home Health, enhancing operational efficiency through working with the patient and the staff to efficiently get the schedule set and customer satisfaction. Skilled in branch operations management and fostering strong customer relationships, I excel in decision-making and time management, consistently achieving goals through effective team collaboration and innovative process improvements.
Overview
4
4
years of professional experience
Work History
Branch Coordinator
Centerwell Home Health
05.2022 - Current
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Enhanced employee performance through regular feedback, training, and development opportunities.
- Increased customer satisfaction with prompt resolution of issues and concerns.
- Maintained a clean, organized, and professional environment for both customers and employees.
- Managed branch inventory, ensuring adequate supply levels for daily operations.
- Performed duties in office environment during operating hours.
- Coordinated staff schedules for optimal coverage during peak business hours.
- Ordered supplies, created purchase orders and entered orders into inventory.
- Maintained friendly and professional customer interactions.
Billing
Oakridge Urgent Care
08.2021 - 05.2022
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Enhanced employee performance through regular feedback, training, and development opportunities.
- Increased customer satisfaction with prompt resolution of issues and concerns.
- Maintained a clean, organized, and professional environment for both customers and employees.
- Managed branch inventory, ensuring adequate supply levels for daily operations.
- Performed duties in office environment during operating hours.
- Coordinated staff schedules for optimal coverage during peak business hours.
- Ordered supplies, created purchase orders and entered orders into inventory.
- Maintained friendly and professional customer interactions.
Skills
- Branch operations management
- Excellent work ethic
- Customer service
- Team player
- Excellent time management skills
- Customer relationships
- Decision-making
- Friendly
- Approachable
Timeline
Branch Coordinator
Centerwell Home Health
05.2022 - Current
Billing
Oakridge Urgent Care
08.2021 - 05.2022
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