Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
8
8
years of professional experience
Work History
Reauthorization Specialist- Accounts Receivable
PromptCare Companies
01.2022 - Current
Completed daily process adjustments to maintain accuracy.
Strengthened team relationships and effectiveness with hands-on and motivational approach.
Created monthly schedules, maintained time records and submitted payroll with help of Paylocity.
Trained, evaluated and challenged team of 15 personnel.
Conducted audits of registrations, insurance verifications and insurance denials.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Emergency Room Unit Clerk
Hackensack Meridian Health Raritan Bay Medical Center
01.2020 - 01.2022
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Assisted in preparation and maintenance of patient charts, documenting all care given.
Supported patients and family members, actively listening to concerns and offering compassionate care.
Answered patient inquiries and provided information about healthcare services.
Supported office operations by expertly handling administrative needs.
Administrative Assistant
PromptCare Companies
10.2019 - 01.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Developed strategies to streamline and improve office procedures.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Research Assistant
Rider University
02.2016 - 09.2019
Performed statistical, qualitative, and quantitative analysis.
Worked both independently and collaboratively in fast-paced laboratory environment.
Reviewed documents and data to identify trends and patterns.
Maintained up-to-date records of research activities and results for future reference.
Utilized advanced analytical software to analyze data sets.
Maintained and calibrated various types of lab equipment.
Assisted scientists by collecting and organizing laboratory data.
Prepared samples for analysis by performing complex sample preparation tasks.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Interpreted laboratory results to provide technical advice to scientists.
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJ
06.2015
Skills
Constructive Feedback
Accounts Payable and Accounts Receivable
Customer Satisfaction
Team Bonding
Staff Training
Conflict Management
Project Planning
Performance Evaluations
Client Relations
Timely Project Completion
Customer Accounts Management
Continuous Improvement Process
Customer Communication
Clerical Support
Excellent Team Leadership
Accomplishments
Congratulated by the Operations Director at PromptCare Companies for going above and beyond to ensure that total revenue quotas were met monthly for year-end close.
Timeline
Reauthorization Specialist- Accounts Receivable
PromptCare Companies
01.2022 - Current
Emergency Room Unit Clerk
Hackensack Meridian Health Raritan Bay Medical Center