Summary
Overview
Work History
Education
Skills
Quote
Interests
Timeline
Hi, I’m

Amanda Bunch

Edenton,NC
Amanda Bunch

Summary

Seasoned professional with 17 years of experience in customer-facing roles, ready to leverage skills in a Customer Service Agent, Digital Marketer role. Demonstrated expertise in managing operations, client relationships, and team morale from diverse industries such as hospitality, insurance, and education. Holds a Bachelor's degree in Business Administration with a focus on Marketing, reflecting a strong foundation in digital marketing strategies. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

18
years of professional experience

Work History

309 Bistro & Spirits
Edenton

Restaurant General Manager
01.2018 - Current

Job overview


  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Set clear expectations and created positive working environment for employees.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.

Vogedes Insurance Agency
Edenton

Account Manager
03.2016 - 01.2018

Job overview

  • Transformed from an Administrative Assistant to a licensed Insurance Agent after successfully completing requisite courses, exemplifying rapid professional development and adaptability
  • Managed a personal portfolio of clients as an Account Manager, demonstrating superior customer service skills and expertise in insurance products
  • Navigated a company-wide merger, exhibiting resilience and flexibility in adapting to substantial changes in the corporate environment.

Proprietor's Table
Edenton, NC

Front of House Supervisor
06.2009 - 03.2016

Job overview

  • Performed cash handling activities and secured nightly bank deposits.
  • Reduced staff turnover by fostering a positive work environment and offering ongoing training opportunities.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.

The Ark Childcare
Edenton

Lead Teacher, Preschool
07.2006 - 10.2010

Job overview

  • Managed a classroom of 18 children aged 3-5 years, effectively developing and implementing structured routines and curriculum
  • Secured a Smart Start grant, recognizing exceptional interaction and engagement with students
  • Innovatively designed and executed hands-on learning experiences, maximizing enjoyment and effective knowledge acquisition.

Education

Southern New Hampshire University
New Hampshire

Bachelor of Business Administration in Marketing from Marketing
05.2024

University Overview

  • Honoree of Summa Cum Laude
  • Dean's List all 4 semesters
  • 3.97 GPA

College of the Albemarle
Elizabeth City, NC

Associate in Arts (AA) in Early Childhood Education

University Overview

Skills

Restaurant Management

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Interests

Gardening

Reading

Cooking

Homesteading

Homeschooling

Timeline

Restaurant General Manager
309 Bistro & Spirits
01.2018 - Current
Account Manager
Vogedes Insurance Agency
03.2016 - 01.2018
Front of House Supervisor
Proprietor's Table
06.2009 - 03.2016
Lead Teacher, Preschool
The Ark Childcare
07.2006 - 10.2010
Southern New Hampshire University
Bachelor of Business Administration in Marketing from Marketing
05.2024
College of the Albemarle
Associate in Arts (AA) in Early Childhood Education

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Amanda Bunch