Amanda Burgett
Olathe,KS
Summary
Dependable professional with extensive experience in administrative support, customer service, and financial management. Proven track record in hospitality operations, enhancing guest satisfaction through effective service delivery. Demonstrated ability to thrive in fast-paced environments while maintaining organization and flexibility. Recognized for improving patient flow and optimizing reception operations in healthcare settings.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist
Midwest Ear Nose and Throat
02.2010 - Current
- Greeted patients warmly at front desk, ensuring a welcoming environment.
- Managed front desk operations, enhancing efficiency and patient flow.
- Optimized scheduling processes through electronic health record systems.
- Assisted patients in completing forms and verifying insurance details accurately.
- Maintained cleanliness and organization of reception area to uphold professionalism.
- Processed payments diligently while ensuring accurate financial records.
- Communicated appointment reminders effectively to boost patient attendance rates.
- Directed incoming calls promptly to appropriate staff members.
Education
High School Diploma -
Olathe South High School
05-2001
Skills
- Patient relations and communication
- Electronic health records management
- Appointment scheduling and processing
- Payment processing and insurance verification
- Front desk operations and customer service
- Time management skills
- Listening skills
Timeline
Front Desk Receptionist
Midwest Ear Nose and Throat
02.2010 - Current
High School Diploma -
Olathe South High School
References
References available upon request.
Personal Information
Education and Training
other
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