Amanda Burns
Waltham ,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Restaurant Supervisor
Boston Newton Marriott-Riverbed Restaurant
02.2022 - Current
- Overseeing the management of the staff on a shift
- Opening duties for a morning shift i.e., Setting up the bar, preparing for reservations, getting out appropriate menus, answering guests' messages, assigning servers to the floor sections
- Implementing the floor plans for each holiday, calling all guests for confirmation
- Communicating with staff about important information about the day
- Fully managing Open table for the restaurant (the online restaurant booking website), including updating the hours of operation, setting up holiday hours, and keeping it up to date with new information and menus
- Making calls to appropriate service providers to maintain the upkeep of the restaurant
- Trained on the bar to make the special seasonal cocktails
- Communicating with the hotel employees, daily
- Attending hotel stand-up meetings and hotel forecast meetings.
- Oversaw daily operations, ensuring compliance with local health and safety regulations.
- Improved customer satisfaction by ensuring consistent quality of food and service.
Teacher's Assistant
Newton Early Childhood Program
09.2011 - Current
- Assisting children with Special Needs and providing them with the appropriate environment that they need to succeed
- Assisting Special Education teacher and co-worker with classroom management, activities, and everyday duties
- Implementing themes, by working hands-on with five children every day on an activity using different mediums/resources to help them further their education and knowledge
- Supporting children in the environment provided; with self-help skills such as potty training, dressing skills, and feeding skills
- Helping children make the right decisions to be socially active with their peers in the class and other children as well as the educators
- Co-teaching with two different Speech & Language Pathologists four days a week in which each group has diverse communication goals
- Assisting the SLP with the Letters of the Week plans and new activities.
Nanny
Private Family
09.2005 - 09.2023
- Providing after-school care for two children, ages 10 and 13 years old
- Transporting children home and to activities, assisting with homework, preparing healthy meals, and helping with preparing for bedtime; five times a week.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Supported children in play activities, meals, snacks, hygiene, and socialization.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Restaurant Hostess
Boston Newton Marriott
09.2000 - 02.2022
- Greeting and seating guests in a prompt and efficient manner
- Managing and communicating efficiently with a team of 5 or 6 co-workers
- Organizing and effectively planning out all holiday plans for 300-600 guests
- Resolving guests' issues in a professional manner
- Answering questions and taking reservations on the phone
- Received the fifth and tenth-year work achievement awards.
- Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Coordinated large party bookings both on the phone and in person, creating organized seating plans tailored to guest needs.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Senior Summer Camp Counselor
Meadowbrook Day Camp
06.2012 - 08.2021
- Working with twelve first/second-graders in a group for the summer, leading them to the seven daily activities; joining in on all the activities that were provided throughout the day with the children
- Evaluating the younger group counselor and self-evaluation at the end of the eight-week program.
- Established a safe and supportive environment for open discussions, promoting personal growth.
- Mentored junior counselors by offering guidance on clinical practice standards, ethical considerations, and self-care strategies for maintaining work-life balance as professionals in the field of mental health counseling.
- Collaborated with camp staff to develop and implement programs that promoted personal growth and fostered a positive camp culture.
- Provided one-on-one support for campers experiencing difficulties, offering encouragement and guidance to overcome challenges.
Floating Lead Teacher
Riverside Children's Center
05.2003 - 01.2011
- Working 40 hours per week in all five classrooms, including a range of ages three months to five years old; encouraging children to participate in activities
- Helping create and implement the Creative Curriculum in each classroom
- Supporting children with everyday self-help skills such as potty training, teeth brushing, feeding themselves, and dressing skills
- Keeping a daily observation log of each child for parents and co-workers
- Communicating effectively with co-workers and parents to create a positive work experience; maintaining relationships with all the children and parents to maximize learning, and supporting all families center-wide
- Head of the Fundraising Committee for two years, 2008-2009, grossed $12,784 for a single Auction Fundraiser
- In 2009-2010, grossed $12,000 for a single Auction Fundraiser; Board of Directors for three years between 2004-2008
- Attended conferences such as BAEYC, MassAEYC, and the NAEYC annual conference in Chicago in 2007.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Education
Master of Science - Applied Clinical Nutrition
Northeast College of Health Sciences
Seneca Falls, New York 04.2024
Some College (No Degree) - Pre-requiste Classes
Straighter Line
Online Classes Some College (No Degree) - Pre-requiste Classes
Eastern New Mexico University
Online Classes, Portales, NMBachelor's Degree in Early Childhood Education - Daycare Administration
Lasell College
Newton, MA01.2003
Skills
- Excellent Communication
- Teamwork and Collaboration
- Time Management
- Health and safety standards
- Service quality enhancements
- Staff Management
- Menu development
- Multitasking Abilities
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Active Listening
Accomplishments
- MA SLPA (Speech-Language Pathology Assistant) Lic #1692 (12/17/2023)
- CPR and First Aid Certified
- Lead teacher Qualified: Infant/Toddler, Preschool
- Board Of Directors
- Director I and II Qualifications
- TIPS certified
- ServSafe Certificate
Timeline
Restaurant Supervisor
Boston Newton Marriott-Riverbed Restaurant
02.2022 - Current
Senior Summer Camp Counselor
Meadowbrook Day Camp
06.2012 - 08.2021
Teacher's Assistant
Newton Early Childhood Program
09.2011 - Current
Nanny
Private Family
09.2005 - 09.2023
Floating Lead Teacher
Riverside Children's Center
05.2003 - 01.2011
Restaurant Hostess
Boston Newton Marriott
09.2000 - 02.2022
Master of Science - Applied Clinical Nutrition
Northeast College of Health Sciences
Some College (No Degree) - Pre-requiste Classes
Straighter Line
Some College (No Degree) - Pre-requiste Classes
Eastern New Mexico University
Bachelor's Degree in Early Childhood Education - Daycare Administration
Lasell College
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