Amanda Burton
Greensburg,Indiana
Summary
I deal with customer interactions and accounts currently while operating a truck scale and grains probe.
Great time management skills and organizational skills.
I also pick up new jobs quickly and efficiently.
I do well with account management and making sure customer satisfaction is key.
Bartending and Catering experience.
I also managed and scheduled a staff of over 50 employees for weddings and corporate events.
Experienced with warehouse operations, including order picking and inventory management. Utilizes knowledge of warehouse management systems to ensure accurate and timely order fulfillment. Track record of maintaining high levels of accuracy and efficiency in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Scale Technician
Poet Bioproducts
Shelbyville, IN
12.2020 - Current
- Grains grading and management. Certified by NDGI.
- Conducted quality control checks to ensure compliance with industry standards.
- Collaborated with production teams to streamline weighing processes and reduce errors.
- Trained new staff on scale operations, safety protocols, and best practices.
- Documented workflow procedures for scale operations, ensuring consistency and accuracy in measurements.
- Proficient in the use of Word, Excel AGRIS and DBC programs also in Google map creation and Google Sheets.
Catering/ Bar Manager and Staffing Manager
MBP
Indianapolis, IN
03.2009 - 09.2020
- Supervised daily bar operations, ensuring adherence to service standards and policies.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed and implemented innovative cocktail menus to enhance customer experience.
- Managed inventory levels, optimizing stock control and reducing waste.
- Coordinated with suppliers for timely delivery of quality products and materials.
- Analyzed customer feedback to refine service offerings and improve satisfaction rates.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Order Picker
Neovia Logistics
Greenwood, IN
01.2016 - 12.2017
- Operated pallet jacks and forklifts to efficiently transport merchandise within warehouse.
- Selected and picked orders accurately, ensuring timely fulfillment of customer requests.
- Maintained organized inventory system to enhance retrieval process and minimize errors.
- Collaborated with team members to optimize workflow and improve order processing times.
- Conducted regular quality checks on picked items to verify accuracy before shipping.
- Assisted in maintaining cleanliness and organization of work area to uphold safety standards.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Performed proper lifting and handling techniques to maintain safe working environment.
Education
High School or GED - undefined
Whiteland Community High School
Whiteland, IN05.2007
Skills
Order picking
Order picking and processing
Product picking
Picking accuracy
Warehouse safety
Warehouse operations
Loading and unloading
Forklift operation
Pallet jack operation
Timeline
Scale Technician
Poet Bioproducts
12.2020 - Current
Order Picker
Neovia Logistics
01.2016 - 12.2017
Catering/ Bar Manager and Staffing Manager
MBP
03.2009 - 09.2020
High School or GED - undefined
Whiteland Community High School