Amanda Caballero
San Gabriel,CA
Summary
Detail-oriented Pharmacy Technician experienced in medication dispensing and inventory management. Skilled in performing data entry and maintaining compliance with safety standards, contributing to improved pharmacy workflow and customer service.
Overview
8
8
years of professional experience
Work History
Customer Support Specialist
UPS
Baldwin Park, California
11.2023 - 12.2024
- Assisted customers with inquiries about shipping services and package tracking.
- Resolved delivery delays and issues with lost packages efficiently.
- Utilized UPS software to manage customer accounts and update information effectively.
Pharmacy Technician
Rx relief/ Los Angeles County Fire Department
Monterey Park, California
11.2022 - 10.2023
- Dispensed medications accurately under supervision of licensed pharmacists.
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Collaborated with pharmacists to fill and label prescriptions, enhancing pharmacy workflow.
- Maintained cleanliness and safety standards in the pharmacy environment.
- Performed routine quality checks on medications to ensure compliance with regulations.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Restocked shelves with new supplies of medications as needed.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Interpreted and processed medication orders under supervision of pharmacist.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Pharmacy Technician
Wal-Mart Pharmacy
Pomona, California
07.2019 - 06.2021
- Processed prescription orders using pharmacy management software efficiently.
- Maintained cleanliness and safety standards in the pharmacy environment.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
Receptionist
401 K Realty
Hawthorne, California
05.2017 - 06.2019
- Greeted clients and visitors warmly upon arrival at the real estate office.
- Managed phone calls, directing inquiries to appropriate staff members effectively.
- Scheduled appointments and maintained calendars for real estate agents promptly.
- Prepared and organized documents for property listings and client meetings efficiently.
- Assisted in maintaining office supplies, ensuring a well-stocked reception area consistently.
- Implemented filing systems to keep client records and correspondence organized securely.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Education
Pharmacy Technician License - Pharmacy
Newbridge College
El Cajon, CA04-2010
High School Diploma -
Hamilton High School
Torrance06-2007
Skills
- Customer service
- Data entry
- Inventory management
- Prescription processing
- Office organization
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Safety compliance
- Empathy and patience
- Quality assurance
- Multitasking and organization
- Analytical thinking
- Conflict resolution
- Collaborative team player
Languages
Spanish
Professional
Timeline
Customer Support Specialist
UPS
11.2023 - 12.2024
Pharmacy Technician
Rx relief/ Los Angeles County Fire Department
11.2022 - 10.2023
Pharmacy Technician
Wal-Mart Pharmacy
07.2019 - 06.2021
Receptionist
401 K Realty
05.2017 - 06.2019
Pharmacy Technician License - Pharmacy
Newbridge College
High School Diploma -
Hamilton High School
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