Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
26
26
years of professional experience
Work History
Ramp Agent /Air Package Handler
United Parcel Services, UPS
Louisville, Kentucky
11.2017 - Current
Marshaled aircraft on UPS ramp using hand signals and safety procedures.
Loaded and unloaded cargo containers for UPS air operations.
Inspected equipment and reported hazards to maintain ramp safety.
Verified cargo placement and followed weight and balance guidelines.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Verified labeling of hazardous materials containers to ensure compliance for air transport.
Administrative Assistant
Jefferson Community & Technical College
Louisville
04.2008 - 03.2016
Managed calendars and meeting requests for Jefferson Community & Technical College offices.
Coordinated student and faculty correspondence within Jefferson Community & Technical College.
Processed confidential records and maintained accurate administrative files.
Prepared documents, letters, and reports for college staff.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Directed customer inquiries to appropriate department personnel.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Returns Department Manager
Martco Inc
Louisville
09.2000 - 09.2006
Managed department operations for Martco Inc manufacturing and distribution workflows.
Supervised staff schedules, attendance, and daily task assignments.
Coordinated inventory control with purchasing and warehouse teams.
Trained employees on company procedures, safety rules, and quality standards.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Resolved employee issues and supported team communication.
Prepared reports for Martco Inc leadership on department activity.