Amanda Caperton
Suffolk,VA
Summary
Experienced and proactive professional skilled in addressing resident needs, maintaining properties, and driving profit and occupancy success. Demonstrated expertise in operational and team leadership with a proven track record. Brings years of experience and a results-focused, quality-driven approach.
Overview
16
16
years of professional experience
Work History
Sales Manager
Icon School Portraits and Elite Photography
Norfolk, VA
07.2015 - Current
- Delivered comprehensive training to staff on GotPhoto, guiding them through everything from initial setup to advanced features for optimal use.
- Creates and processes invoices, and ensures legal documents are understood and signed by the customer for all sales.
- Build and manage a portfolio of prospective businesses, identifying and qualifying new opportunities.
- Guide businesses through the sales process, effectively converting them into long-term clients.
- Provide the highest standard of customer service for all customers.
- Maintained daily, weekly, and monthly spreadsheets on revenue, audits, strategy, and potential to ensure the best growth for the business.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Assisted with the preparation of budgets, forecasts and financial statements.
Property Manager
Excel Property Management
Elizabeth City, NC
05.2024 - 10.2024
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Achieved a boost in the occupancy levels from 94% to 98% in less than three months.
- Successfully lowered the number of delinquent tenants by 54% in just three months.
- Decreased unit turnover rate by 41%
- Resolved tenant complaints regarding maintenance issues or lease violations in a timely manner.
- Systematically brought all vendor accounts up to date while keeping balances at a net 30.
Property Manager
Perrel Management
Suffolk, VA
08.2008 - 06.2015
- Process property bills and security deposit returns, scrutinizing for accuracy and coding in accordance with the needs of the main office.
- Ensured all move-ins adhered to tax credit regulations and requirements.
- Supervise three full-time employees and three seasonal employees, approve leave requests, and ensure that services are provided to residents in a consistent manner.
- Complete and provide daily reports of property condition and status of the one hundred and twenty apartments to the Regional Manager.
- Firm understanding and execution of proper documentation for evictions and enforcement of the eviction laws.
- Prepare and execute the annual budget.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Skills
- Leasing and sales
- Business Management
- Photography
- Converting leads
- Relationship building and management
References
Sheryl Bashore / Sheryl Z Photography / 717-215-5467
Wes Kroninger / Founder of NexGen Photography / 937-926-4747
Jason WIlliams / Elite Photography / 757-572-7325
Timeline
Property Manager
Excel Property Management
05.2024 - 10.2024
Sales Manager
Icon School Portraits and Elite Photography
07.2015 - Current
Property Manager
Perrel Management
08.2008 - 06.2015
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