Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Caraballo

Bordentown

Summary

Highly experienced individual with 10+ years of clinical experience with NJ Retina. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

Ophthalmic Technician

NJ Retina
12.2014 - Current
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Demonstrated excellent communication skills when liaising between patients, physicians, and insurance companies regarding treatment options and costs.
  • Assisted ophthalmologists in performing ocular procedures, ensuring high-quality patient outcomes.
  • Ensured accuracy in billing processes, diligently verifying insurance coverage, and obtaining necessary authorizations for procedures.
  • Contributed to a positive patient experience, providing compassionate assistance during eye examinations and answering questions as needed.
  • Responded to patient inquiries to provide information and resolve issues and concerns.
  • Served as a valuable resource for new staff members, providing training and mentorship in ophthalmic scribe duties and responsibilities.
  • Collaborated with team members to share knowledge and keep workflow moving smoothly.
  • Increased clinic efficiency by cross-training in administrative tasks, providing versatile support to team.
  • Supported inventory management by ensuring daily medication dispense corresponds with billing accuracy reports.
  • Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
  • Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.

PCA

Capital Health Hopewell
01.2011 - 12.2014
  • Provided compassionate care to patients, ensuring comfort and safety during daily activities.
  • Assisted with personal hygiene tasks, promoting dignity and respect for individuals.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Conducted EKG tests to assess cardiac function and diagnose conditions.
  • Collaborated with healthcare team members to develop personalized care plans for patients.
  • Advocated for patient needs, enhancing overall quality of care through effective communication skills.

Education

No Degree - Nursing

Mercer County Community College
West Windsor, NJ

High School Diploma -

Burlington County Institute of Technology
Westampton, NJ
06-2008

Skills

  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Ophthalmologist support
  • Patient relations
  • Electronic health records management
  • Proficient in Retina OS, MDI, and Athena
  • Ophthalmic imaging expertise
  • Ocular disease recognition
  • Retinal procedure assistance
  • Surgical Scheduling
  • Appointment scheduling

Timeline

Ophthalmic Technician

NJ Retina
12.2014 - Current

PCA

Capital Health Hopewell
01.2011 - 12.2014

No Degree - Nursing

Mercer County Community College

High School Diploma -

Burlington County Institute of Technology

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