Amanda Carballido
Lake Worth,FL
Summary
2-20 Licensed Florida Insurance Agent with sales center and customer service experience. Proven ability to evaluate risk, provide comprehensive auto and home insurance solutions, and confidently close sales while overcoming objections. Strong communication, adaptability, and time management skills in high-volume, fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Estrella Insurance
West Palm Beach, USA
12.2023 - Current
- Provided property insurance solutions, including policy underwriting, and claims processing.
- Conducted needs-based sales conversations, marketed coverage options, and closed new business.
- Delivered excellent customer service while meeting performance and compliance standards.
Customer Service & Sales Support
Starbucks & Crema Gourmet
FL, USA
01.2022 - Current
- Delivered customer service under pressure, handling high-volume transactions and resolving complaints.
- Upsold products and services to meet sales targets.
- Trained in efficient, accurate service delivery.
Phone Store Associate
Boost Mobile
Lantana-Palm Beach, USA
04.2022 - 11.2022
- Handled high-volume customer inquiries, sales, and billing support in a fast-paced retail environment.
- Negotiated service plans and overcame objections to meet sales goals.
- Built rapport with customers and maintained repeat business.
Education
Associate of Arts - Business
Palm Beach State College
Lake Worth, FL09-2028
High School Diploma -
Ruben Martinez
Cuba 03-2019
Skills
- Insurance Sales & Underwriting
- Inbound/Outbound Call Handling
- Objection Handling & Negotiation
- Risk Evaluation
- Customer Service Excellence
- Time Management & Organization
- Bilingual: Spanish & English
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
220 Property & Casualty Insurance Agent
Timeline
Licensed Insurance Agent
Estrella Insurance
12.2023 - Current
Phone Store Associate
Boost Mobile
04.2022 - 11.2022
Customer Service & Sales Support
Starbucks & Crema Gourmet
01.2022 - Current
Associate of Arts - Business
Palm Beach State College
High School Diploma -
Ruben Martinez
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