Amanda Carrell

• Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
• Implemented new policies and educated staff on changes.
• Developed, implemented, revised, and evaluated policies and procedures.
• Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
• Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
• Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
• Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
• Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Developed policies and procedures for effective pharmacy management.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Successfully negotiated client contract renewals to create increased revenue.
• Communicated with patients, ensuring that medical information was kept private.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Spearheaded and implemented new projects to expand scope of engagement.
• Worked with educational systems to provide services to students.
• Counseled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.
• Identified psychological, emotional or behavioral issues and diagnosed disorders using information obtained from evaluation techniques.
• Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
• Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
• Defined core problems and determined key strategies for investigating and remediating concerns.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Recommended community resources to meet needs of patient's treatment.
• Prepared neuropsychological reports using data from psychological or neuropsychological tests, direct observations and interviews.
• Evaluated symptoms of brain injuries or abnormal brain functioning to assess for stroke, Alzheimer's disease or types of dementia.
• Participated in independent and multi-disciplinary evaluations to formulate diagnostic impressions and provide treatment plans.
• Attended educational programs, in-service training or workshops to remain current in methods and techniques.
• Developed in-depth reports detailing psychological diagnoses and recommended treatments.
• Conducted neuropsychological intake and assessments at staged intervals during course of client treatments.

Worked directly under Senior Neuroscientist to design and execute research studies into the correlation between pupil dilation and deception.

• Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
• Helped team meet regulatory requirements by coordinating documentation and filings.
• Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
• Set up equipment, organized inventory and maintained facilities.
• Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
• Completed exhaustive research into our research study using databases, physical records and digital resources.
• Produced actionable information that improved our data results.
• Performed research into study topics to increase knowledge and to provide valuable contributions.
• Gathered and organized information for research purposes.
• Developed data collection strategies and monitored data quality for optimal research results.
• Interpreted data analysis results to draw inferences and conclusions.
• Collaborated with leadership team to identify relevant questions and determine best methods of collection.
• Wrote research papers, reports, reviews, and summaries regarding our study.
• Developed research proposals, identified research objectives and created research plans.
• Determined areas of research to increase knowledge in particular field.
• Analyzed and interpreted patterns and trends.
• Identified sources of funding to prepare research proposals and submit funding applications.
• Sorted data into well-organized formats and transformed into figures.
• Requested or acquired equipment or supplies necessary for projects.
• Proposed innovative methods for capturing and analyzing customer data.

• Obtained and coordinated medical history of patients.
  
• Assessed physical and psychosocial conditions of patients.
  
• Assisted in gynecological exams and minor surgeries
  
• Cared for patients in acute and chronic pain.
• Referred to and consulted with physicians and other healthcare providers.
• Obtained and analyzed laboratory results.
• Educated patients on a variety of infectious diseases issues.
• Triaged patient calls and questions.
• Ensured diagnostic procedures occurred in a timely manner.
• Performed rapid, focused exams in triage.
• Performed incisions and drainage.
• Performed fluorescein staining for eye foreign bodies and corneal abrasions.
• Met clinical and organizational needs in a reliable and flexible manner.
• Recruited, trained and supervised clinical staff.
  
• Recruited, trained and supervised patient care technicians.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.
• Verified patient insurance coverage and collected required co-payments.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Measured patient spirometry.

• Recommended and executed quality improvements for production and product quality.
• Managed product quality to guarantee compliance with quality policies, procedures and systems.
• Verified that all process control parameters were being documented and followed at all times.
• Directed improvements in safety, product quality, service and cost efficiency.
• Escalated safety and quality issues and initiated remedial actions promptly.
• Evaluated all products and data entry for clinical and clerical errors.
  

• Supervised all mobile phlebotomists and donor interviewers.
• Maintained OSHA standards at all times.
• Set up blood drives in offices across Austin and surrounding areas.
• Assisted in creating S.O.P. manuals
• Reviewed donor information and travel history to insure eligibility.
• Performed phlebotomy.
  

• Performed monthly inventory and maintained office and medical supply counts.
• Prepared specimens for analysis and established proper chronological priorities in testing.
• Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
• Performed diagnostic and therapeutic laboratory procedures.
• Conducted chemical analysis of bodily fluids and spent hemodialysis dialysate to determine the actual values.
• Prepared powerful chemical solutions and reagents for use in the analysis of samples.
• Supervised clinical staff.
• Triage.
• Lab and radiology result interpretation.
• Assisted physician with differential diagnoses.
• Assisted and performed various medical procedures including EKG, sutures, tissue excision and biopsy, burn debridement, wound care, injections, medication dosage and administration.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Implemented care and efficiency improvements to support and enhance office operations.
• Measured patient spirometry.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Obtained and documented patient medical history, vital signs and current complaints at intake.

• Phlebotomy.
• Vaccine and medication administration.
• Triage.
• Laboratory results interpretations.
• Radiology findings interpretations.
• EKG, PFT, nebulizer.
• ER triage and assisted physician on his ER rounds daily.
• Specimen collection.
• Accuchecks.
  
• Obtained client medical history, medication information, symptoms, and allergies.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in hospital environments.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.
• Verified patient insurance coverage and collected required co-payments.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Measured patient spirometry.