Amanda Carroll
Richmond,VA
Summary
Results-driven leader with a background in Industrial and Systems Engineering and 7+ years experience in data analysis, project management, and sustainability compliance. Proven track record of leading cost-reduction and efficiency projects, managing social responsibility audits, and driving compliance with global standards. Skilled in database development, process optimization, and cross-functional collaboration to deliver measurable impact in sustainability and operational performance. Lean Six Sigma certified with expertise in SAP, Sedex, and advanced reporting tools.
Overview
11
11
years of professional experience
Work History
Sustainability Analyst – Social Responsibility
Smurfit Westrock
01.2022 - Current
- Coordinate social responsibility audits (SMETA audits) between internal converting facilities and customers
- Manage end-to-end audit lifecycle ensuring successful delivery through completion
- Customer Engagement - Establish relationships between customer responsible sourcing teams and internal sustainability team
- Define success metrics based on customer expectations; communicate those metrics/targets to key stakeholders
- Sedex Account Management – own and maintain Sedex data management platform and report outs
- Fiber Certifications and Recycled Content – facilitate compliance audits for fiber certifications and recycled content standards, ensuring adherence to industry requirements
- Sustainability Reporting and Compliance – partner with cross-functional teams to gather data and compliance requirements for EcoVadis, Corporate Sustainability Reporting Directive (CSRD), and Smurfit Westrock’s Sustainability Report
Converting Services Lead – Consumer Paperboard Mills
WestRock Company
05.2020 - 01.2022
- Streamlined supply chain operations between consumer paper mills and third-party converting locations
- Developed database to track daily performance metrics for leadership and manager report-outs
- Extracted data from SAP to create new tracking system for tonnage at 3rd party locations and reported progress against targets to leadership team
- Led Kaizen and DMAIC projects, reducing backorders and operational waste below WestRock's target of 5%
- Implemented standard processes and control plans for waste management at site level.
Early Career Development Associate, Rotational Engineer
WestRock Company
07.2018 - 05.2020
- New Business Project – Mebane, NC Liaison – coordinated with project manager to develop strong customer relationships and introduce two new product lines into Mebane’s production system
- Pallet Optimization Project – Led a pallet optimization initiative to reduce material expenses by creating a centralized database for each product
- Lead multiple projects including ergonomics assessments, establishing structured processes for the quality department, and implementing a visual management system throughout a key manufacturing department
- Die-Cutter 5S Project – Project Lead - Kaizen event that developed a sustainable workplace organization system and safe working environment (5S) for a machine center
- Collected and analyzed data on paper roll usage by measuring linear footage processed versus invoiced amounts to ensure material and financial accuracy and optimize production efficiency
Human Factors Engineering Research Analyst
The University of Nottingham
Nottingham, United Kingdom
05.2017 - 02.2019
- Collaborated with the faculty of Virginia Tech and the University of Nottingham to analyze the effects of visual distraction on driving performance using a Head-Up display (HUD)
- Created and tested an experimental design plan within the University
- Results published to The Journal of the Human Factors and Ergonomics Society
Engineering Summer Intern / Maintain a Secret Level Security Clearance
Naval Air Systems Command
Patuxent River, USA
06.2014 - 08.2015
- Identified test system failures within ground radar laboratory operations
- Analyzed data from Cold Inhalation study and contributed to Hypoxia research project in physiology lab
Education
Bachelor of Science - Industrial and Systems Engineering, Business and Theater
Virginia Tech
Blacksburg, VA05.2018
Skills
- SAP
- Qlikview
- Microsoft Office Suite
- Minitab
- Sedex
- Adobe Lightroom
- Google Analytics
- Project management
- Performance metrics tracking
Skills Awards
Lean/Six Sigma Green Belt Certification, In Progress, Lean/Six Sigma Yellow Belt Certification, 2019, SAP, Qlikview, Microsoft Office Suite, Minitab, Sedex, Adobe Lightroom, Google Analytics
Leadership Achievements
- Society of Women Engineers – Current National Member / Virginia Tech Education Outreach Co-chair
- Henrico Humane Society - Richmond, VA - Photographer, Social Media Committee Member and Volunteer
- The Body Project - Virginia Tech Hokie Wellness - Workshop Series Instructor, 2 years
- Virginia Tech Recruitment Counselor/Leader - Panhellenic Council
Timeline
Sustainability Analyst – Social Responsibility
Smurfit Westrock
01.2022 - Current
Converting Services Lead – Consumer Paperboard Mills
WestRock Company
05.2020 - 01.2022
Early Career Development Associate, Rotational Engineer
WestRock Company
07.2018 - 05.2020
Human Factors Engineering Research Analyst
The University of Nottingham
05.2017 - 02.2019
Engineering Summer Intern / Maintain a Secret Level Security Clearance
Naval Air Systems Command
06.2014 - 08.2015
Bachelor of Science - Industrial and Systems Engineering, Business and Theater
Virginia Tech