Amanda Carter-King

* Day to day operations, training, facilitating events and programs for children and their families.

• Cultivated creative programs and events to engage families in creative education, celebration and events.
• Identified new revenue generation opportunities to maximize bottom-line
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• Explained mortgage loan process to borrower and structured loan to best fit borrowers needs.
• Evaluated borrower financial information, pay stubs and credit history to determine loan eligibility.
• Collaborated and negotiated pricing with different lenders to find best possible deal for homebuyers.
• Assessed clients' financial data to determine best loan program suitability.
• Trained all new incoming loan officers on how to ethically and properly structure a loan to best serve a borrower.
• Facilitate general Administration & Staffing conflict resolution.
• Client & Customer Care Specialist
• Facilitate team meetings and product/rate and government guideline updates.
• Top producing Mortgage Specialist

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Responded to emergency situations and provided support to promote client safety and wellbeing.
• Communicated with healthcare providers to facilitate continuity of care.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
• Took all inbound calls and walk in traffic addressing any needs or questions they may have.
• Assisted residents with anything they needed or had questions/ concerns about.
• Rotated throughout the units to give breaks to employees and serve as their position “ fill in” during lunch and break times.

• Assisted Activities Director in planning and facilitating activities and events for residents.

• Managed and supervised administrative and daily program operations, complying with policies and program regulations.
• Coached parents on how to age appropriately interact and play with their baby using music, dance as well as visual & tactile stimuli.
• Identified program obstacles and communicated possible impacts to team.
• Developed team building activities to keep teachers of “ play classes” excited save engaged with clients.
• Managed and tracked sales of merchandise and membership classes.
• Day to day opening, closing and proper sanitizing regulations.

• Created, prepared, and delivered reports to various departments for the recruiting process of each applicant.
• Managed recruiters schedules and calls.
• Facilitated school and community outreach events to create interest in enrollment to the military.
• Educated prospective applicants for the ASVAB testing as well as boot camp preparation for both applicants and their families.
• Managed files and records for applicants and enlisted- and adhered to safety and privacy procedures to prevent breaches and data misuse.
• Updated reports, managed applicant accounts, and generated reports for military database.
• Chose , ordered and distributed Coast Guard propaganda.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Managed 2 separate law firms and their law schedules, clients and customer calls.